Very Good Security experienced a major incident on July 23, 2026 affecting HTTP Proxy and SFTP Proxy and 1 more component, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 11:03 PM UTC
We are currently experiencing a service disruption affecting the VGS EU environment. Our engineering team is actively investigating the root cause and working to restore normal operations as quickly as possible. We will provide another update as soon as more information becomes available. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Jul 23, 2026, 11:03 PM UTC
We are currently experiencing a service disruption affecting the VGS EU environment. Our engineering team is actively investigating the root cause and working to restore normal operations as quickly as possible. We will provide another update as soon as more information becomes available.
- identified Jul 23, 2026, 11:41 PM UTC
The issue affecting VGS EU environment services has been identified. VGS engineering team is actively working on mitigating the impact and restoring normal performance as quickly as possible. We will share another update once mitigation is complete or new details are available.
- identified Jul 23, 2026, 11:41 PM UTC
The issue affecting VGS EU environment services has been identified. VGS engineering team is actively working on mitigating the impact and restoring normal performance as quickly as possible. We will share another update once mitigation is complete or new details are available.
- identified Jul 24, 2026, 12:48 AM UTC
The VGS engineering team is continuing to actively work on mitigating the impact and restoring normal performance as quickly as possible. We will share another update once mitigation is complete or as new details become available.
- identified Jul 24, 2026, 12:48 AM UTC
The VGS engineering team is continuing to actively work on mitigating the impact and restoring normal performance as quickly as possible. We will share another update once mitigation is complete or as new details become available.
- identified Jul 24, 2026, 02:19 AM UTC
The Vault API for the EU environment has been successfully restored. The VGS engineering team is continuing with restoration for all remaining impacted services to bring the environment back to full performance. We will share another update within the next hour or as soon as new details become available.
- identified Jul 24, 2026, 02:19 AM UTC
The Vault API for the EU environment has been successfully restored. The VGS engineering team is continuing with restoration for all remaining impacted services to bring the environment back to full performance. We will share another update within the next hour or as soon as new details become available.
- monitoring Jul 24, 2026, 02:41 AM UTC
All services for the EU environment have been successfully restored. We are currently monitoring system stability to ensure full recovery. Thank you for your continued patience.
- monitoring Jul 24, 2026, 02:41 AM UTC
All services for the EU environment have been successfully restored. We are currently monitoring system stability to ensure full recovery. Thank you for your continued patience.
- resolved Jul 24, 2026, 03:30 AM UTC
After close monitoring, we have confirmed that all services for the EU environment are stable and operating normally. No further issues have been observed.