Very Good Security incident

MFT and SFTP Proxy Partial Degradation (Sandbox)

Minor Resolved View vendor source →

Very Good Security experienced a minor incident on June 15, 2026 affecting SFTP Proxy and Managed File Tokenization and 1 more component, lasting 9h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 09:36 PM UTC
Resolved
Jun 16, 2026, 07:21 AM UTC
Duration
9h 44m
Detected by Pingoru
Jun 15, 2026, 09:36 PM UTC

Affected components

SFTP ProxyManaged File TokenizationEcho Server (Sandbox US)

Update timeline

  1. investigating Jun 15, 2026, 09:36 PM UTC

    We are currently investigating a partial degradation of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. Users may experience intermittent latency, timeouts, or failed connections when making SFTP proxy requests in the Sandbox environment. Our engineering team is actively diagnosing the root cause to restore full performance. We will provide updates as more information becomes available. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

  2. investigating Jun 15, 2026, 09:36 PM UTC

    We are currently investigating a partial degradation of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. Users may experience intermittent latency, timeouts, or failed connections when making SFTP proxy requests in the Sandbox environment. Our engineering team is actively diagnosing the root cause to restore full performance. We will provide updates as more information becomes available.

  3. investigating Jun 15, 2026, 10:52 PM UTC

    Our engineering team is continuing to investigate the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. We are actively working to identify the root cause and restore full functionality. We will provide further updates as more information becomes available.

  4. investigating Jun 15, 2026, 10:52 PM UTC

    Our engineering team is continuing to investigate the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. We are actively working to identify the root cause and restore full functionality. We will provide further updates as more information becomes available.

  5. identified Jun 16, 2026, 12:13 AM UTC

    Our engineering team has identified the root cause of the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. Our team is actively working on deploying a solution. We will provide another update no later than 1:30 UTC.

  6. identified Jun 16, 2026, 12:13 AM UTC

    Our engineering team has identified the root cause of the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. Our team is actively working on deploying a solution. We will provide another update no later than 1:30 UTC.

  7. monitoring Jun 16, 2026, 01:35 AM UTC

    Our engineering team has deployed a fix for the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. We are currently monitoring the system to confirm the issue is fully resolved. Please expect the next update no later than 2:30 UTC.

  8. monitoring Jun 16, 2026, 01:35 AM UTC

    Our engineering team has deployed a fix for the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. We are currently monitoring the system to confirm the issue is fully resolved. Please expect the next update no later than 2:30 UTC.

  9. monitoring Jun 16, 2026, 02:38 AM UTC

    We have confirmed that SFTP Proxy in Sandbox is operating as expected. Our team is continuing to test and monitor MFT performance in the sandbox to ensure full functionality. We will provide another update once full functionality is confirmed

  10. monitoring Jun 16, 2026, 02:38 AM UTC

    We have confirmed that SFTP Proxy in Sandbox is operating as expected. Our team is continuing to test and monitor MFT performance in the sandbox to ensure full functionality. We will provide another update once full functionality is confirmed

  11. resolved Jun 16, 2026, 07:21 AM UTC

    The MFT and SFTP Proxy in the Sandbox have been confirmed operational and are performing as expected.