Veo Outage History

The issue has been identified and a fix is being implemented.

We are continuing to work on a fix for this issue.

The Interactive Viewer is currently unavailable due to an issue. We’re working on a fix.

Connection issues on iOS & iPadOS 26 We’re aware of a few issues affecting devices running iOS and iPadOS 26. Our team is actively working on a fix. Can't Connect to the Cameras - You may need to try connecting several times before the controller successfully links to the cameras. - Restarting the app on all three devices (controller + both cameras) can sometimes help connecting. Can't Reconnect After Closing App While Recording - After a successful connection, the controller may struggle to reconnect if the app is closed. - If recording has already started and both cameras show the recording indicator, they’re still recording, even if the controller can't reconnect. - You can safely stop the recording directly from the cameras.

The issue has been identified and a fix is being implemented.

We are aware of an issue where uploads may get stuck and not complete. What you should do: • Do not delete the app – this is important to ensure your recordings remain safe. • Please wait for the upcoming app version that will resolve this issue. • Once the new version is released, after updating the app through App Store, you will be able to cancel the current stuck upload and start the upload again. We will update this page as soon as the new version is released. Thank you for your patience.

We’ve identified that the current app version on Veo Go does not support the new iPhone 17 series. A fix is currently underway, and an update will be released shortly to restore full compatibility.

We are continuing to work on a fix for this issue.

Veo is currently unavailable due to an outage affecting our cloud provider. They are aware of the issue and actively investigating. We are monitoring the situation closely and will provide updates as soon as more information becomes available.

We've identified an issue with the follow-cam generated on the camera, moving slightly ahead of the play. We are working on deploying a solution.

The issue has been identified and a fix is being implemented.

We are experiencing an issue with delayed processing of uploaded recordings. Some recordings are missing follow-cam, interactive player, clips, events and analytics.

We continue experiencing delayed delivery of clips and highlights for uploaded recordings. Follow-cam and interactive player are fully available again.

The problem has been identified. The service is back to normal, and we are currently handling all affected recordings.

An issue has been identified with Veo Go follow-cams not being available in the Veo Go app. They are available in the web application. We have identified the issue and are working on a fix.

We've identified an issue with the 3.5.0 firmware. If the camera runs out of battery while recording, the video will not be able to upload properly. We are working on a fix and will deploy a 3.5.1 shortly.

The issue has been identified and a temporary fix has been implemented

We've identified an issue, loading the preview of Veo Cam 1 in the Camera App 3.4.1 release. The camera is still fully operational. A fix will be rolled out shortly.

We have identified an issue in the Camera App release 3.4.0, where it is unable to connect to Veo Cam 1. We are working on a fix! In the meantime you can connect to the cameras wifi directly in your settings and go to cam.veo.co to operate the camera.