Veo experienced a minor incident on April 10, 2025 affecting Camera, lasting 3d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Camera
Update timeline
- identified Apr 10, 2025, 12:31 PM UTC
We've identified an issue with the 3.5.0 firmware. If the camera runs out of battery while recording, the video will not be able to upload properly. We are working on a fix and will deploy a 3.5.1 shortly.
- monitoring Apr 11, 2025, 02:33 PM UTC
We've built a fix and deployed a new 3.5.1 firmware to affected VC2 & VC3 cameras. We will monitor the situation over the weekend.
- resolved May 21, 2025, 08:59 AM UTC
This incident has been resolved.