Veo incident

Connection issues on iOS & iPadOS 26 in Veo Go

Minor Resolved View vendor source →

Veo experienced a minor incident on November 6, 2025 affecting Veo Go app, lasting 39d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 09:20 AM UTC
Resolved
Dec 15, 2025, 10:42 AM UTC
Duration
39d 1h
Detected by Pingoru
Nov 06, 2025, 09:20 AM UTC

Affected components

Veo Go app

Update timeline

  1. identified Nov 06, 2025, 09:20 AM UTC

    Connection issues on iOS & iPadOS 26 We’re aware of a few issues affecting devices running iOS and iPadOS 26. Our team is actively working on a fix. Can't Connect to the Cameras - You may need to try connecting several times before the controller successfully links to the cameras. - Restarting the app on all three devices (controller + both cameras) can sometimes help connecting. Can't Reconnect After Closing App While Recording - After a successful connection, the controller may struggle to reconnect if the app is closed. - If recording has already started and both cameras show the recording indicator, they’re still recording, even if the controller can't reconnect. - You can safely stop the recording directly from the cameras.

  2. monitoring Nov 25, 2025, 02:02 PM UTC

    Monitoring – A fix for connection issues on iOS & iPadOS 26 has been released Version 1.6.0 - Update to this version is required We have released version 1.6.0, which includes a fix for the connection issues affecting devices running iOS and iPadOS 26. Note that all devices must be updated to version 1.6.0 before they can continue using the app.

  3. resolved Dec 15, 2025, 10:42 AM UTC

    This incident has been resolved.