Veo incident

Veo Go app not compatible with iPhone 17 series

Minor Resolved View vendor source →

Veo experienced a minor incident on September 23, 2025 affecting Veo Go app, lasting 19h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 03:03 PM UTC
Resolved
Sep 24, 2025, 10:35 AM UTC
Duration
19h 32m
Detected by Pingoru
Sep 23, 2025, 03:03 PM UTC

Affected components

Veo Go app

Update timeline

  1. identified Sep 23, 2025, 03:03 PM UTC

    We’ve identified that the current app version on Veo Go does not support the new iPhone 17 series. A fix is currently underway, and an update will be released shortly to restore full compatibility.

  2. identified Sep 24, 2025, 09:09 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 24, 2025, 10:35 AM UTC

    This incident has been resolved.