Veo incident

Live follow-cam direction issue

Notice Resolved View vendor source →

Veo experienced a notice incident on September 5, 2025 affecting Camera, lasting 12d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 01:09 PM UTC
Resolved
Sep 18, 2025, 12:59 PM UTC
Duration
12d 23h
Detected by Pingoru
Sep 05, 2025, 01:09 PM UTC

Affected components

Camera

Update timeline

  1. identified Sep 05, 2025, 01:09 PM UTC

    We've identified an issue with the follow-cam generated on the camera, moving slightly ahead of the play. We are working on deploying a solution.

  2. monitoring Sep 08, 2025, 01:41 PM UTC

    A fix has been deployed in the new 3.7.3 firmware, we are monitoring the performance

  3. resolved Sep 18, 2025, 12:59 PM UTC

    This incident has been resolved.