Veo incident

Login and app errors, delayed recording delivery

Major Resolved View vendor source →

Veo experienced a major incident on September 13, 2026 affecting Web application (app.veo.co) and Authentication service and 1 more component, lasting 16h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2026, 08:09 PM UTC
Resolved
Sep 14, 2026, 12:33 PM UTC
Duration
16h 23m
Detected by Pingoru
Sep 13, 2026, 08:09 PM UTC

Affected components

Web application (app.veo.co)Authentication serviceUploading recordingsProcessing & deliveryLeague Exchange

Update timeline

  1. investigating Sep 13, 2026, 08:09 PM UTC

    We're investigating errors and login failures in the Veo app, plus delays in recording and highlight delivery.

  2. monitoring Sep 13, 2026, 08:42 PM UTC

    The system has stabilized. Logins and recording delivery are recovering, and we're monitoring closely.

  3. monitoring Sep 14, 2026, 10:34 AM UTC

    All services continue operating normally. Match highlight delivery is still delayed. We're working to deliver the remaining highlights as quickly as possible.

  4. resolved Sep 14, 2026, 12:33 PM UTC

    This incident has been resolved.