Veo incident

Degraded upload performance in Veo Go

Minor Resolved View vendor source →

Veo experienced a minor incident on September 28, 2025 affecting Veo Go app, lasting 7d 19h. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2025, 01:08 PM UTC
Resolved
Oct 06, 2025, 08:26 AM UTC
Duration
7d 19h
Detected by Pingoru
Sep 28, 2025, 01:08 PM UTC

Affected components

Veo Go app

Update timeline

  1. identified Sep 28, 2025, 01:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 29, 2025, 09:29 AM UTC

    We are aware of an issue where uploads may get stuck and not complete. What you should do: • Do not delete the app – this is important to ensure your recordings remain safe. • Please wait for the upcoming app version that will resolve this issue. • Once the new version is released, after updating the app through App Store, you will be able to cancel the current stuck upload and start the upload again. We will update this page as soon as the new version is released. Thank you for your patience.

  3. monitoring Sep 30, 2025, 06:35 PM UTC

    Version 1.5.3 has been released now. Please update to version 1.5.3 from the App Store, and then you can cancel a stuck upload and restart it.

  4. resolved Oct 06, 2025, 08:26 AM UTC

    This incident has been resolved.