Veo incident

Player and Team Images Not Displaying on web and mobile apps

Minor Resolved View vendor source →

Veo experienced a minor incident on January 28, 2026 affecting Web application (app.veo.co) and Live app and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 01:37 PM UTC
Resolved
Jan 28, 2026, 03:18 PM UTC
Duration
1h 40m
Detected by Pingoru
Jan 28, 2026, 01:37 PM UTC

Affected components

Web application (app.veo.co)Live appPlayer profile (profile.veo.co)Veo Go app

Update timeline

  1. investigating Jan 28, 2026, 01:37 PM UTC

    We are investigating an issue causing player and team images to not display on our web and mobile applications (VeoGo, Live). The issue affects image visibility only; core functionality is not impacted.

  2. monitoring Jan 28, 2026, 02:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2026, 03:18 PM UTC

    This incident has been resolved.