Is USAEpay down?
Last checked 6m agoNo incidents right now.
USAEpay is operational right now. Last checked 6m ago; the most recent incident resolved 13d ago.
Real-time USAEpay status, recent outages, and incident history — pulled directly from USAEpay's official status page at https://status.usaepay.com every 5 minutes. Pingoru tracks 21 USAEpay services and has captured 6 incidents in the last 90 days (99.05% uptime). Get email, Slack, Discord, or webhook alerts the moment USAEpay reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Transaction Processingprimary
Timeline · 2 updates
- identified · Jul 19, 2026, 04:53 PM UTC
We are investigating an issue impacting transaction processing performance. Merchants may see an error message: “Error (Unable to connect to processor)” Please retry any failed transactions.
- monitoring · Jul 19, 2026, 05:04 PM UTC
Our engineering team has identified and resolved the issue related to an upstream provider. We are continuing to monitor the service to ensure stability and watch for any further issues.
Latest: Our engineering team has identified and resolved the issue related to an upstream provider. We are continuing to monitor the service to ensure stability and watch for any further i…
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- Reportingprimary
Timeline · 1 update
- investigating · Jul 08, 2026, 11:00 AM UTC
We are investigating an issue regarding the customer database. Merchants may experience the search not loading or being able to navigate to other pages of the customer database. Our staging URL (https://www-stage.usaepay.com) should be used for the time being. Our gateway remains operational at this time.
Latest: We are investigating an issue regarding the customer database. Merchants may experience the search not loading or being able to navigate to other pages of the customer database. Ou…
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- Transaction Processingprimary
Timeline · 2 updates
- investigating · Jun 09, 2026, 06:23 PM UTC
We are investigating an issue impacting transaction processing performance. Merchants may see an error message: “Error (Unable to connect to processor)” Please retry any failed transactions.
- identified · Jun 09, 2026, 08:14 PM UTC
We are actively working with our partners to resolve the issue and will share updates as recovery progresses.
Latest: We are actively working with our partners to resolve the issue and will share updates as recovery progresses.
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- Gatewayprimary
Timeline · 3 updates
- investigating · Jun 04, 2026, 10:00 PM UTC
We are investigating an issue with our batch closure system. Our gateway remains operational at this time.
- identified · Jun 05, 2026, 04:00 PM UTC
Our engineers have identified the issue and are currently working on implementing a fix.
- monitoring · Jun 05, 2026, 05:10 PM UTC
Batch closure has been stable after our engineers resolved the issue. We will continue to monitor for further errors.
Latest: Batch closure has been stable after our engineers resolved the issue. We will continue to monitor for further errors.
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- Sandbox01-uswest
Timeline · 2 updates
- investigating · May 28, 2026, 08:07 PM UTC
We are aware of an issue impacting processing on sandbox. Our Site Reliability Engineers are currently investigating the issue. This is only contained to sandbox and production systems are unaffected and remain operational.
- monitoring · May 28, 2026, 08:29 PM UTC
Our Site Reliability Engineers have identified and resolved the issue. Currently we are monitoring for anything further. We appreciate your patience while our team looked into this.
Latest: Our Site Reliability Engineers have identified and resolved the issue. Currently we are monitoring for anything further. We appreciate your patience while our team looked into this…
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See the full USAEpay outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse USAEpay outage history →Or sign up free to get alerts when USAEpay breaks · 10 free monitors · No credit card
- Transaction Processing ResolvedStarted Jul 19, 2026, 04:53 PM UTC · Resolved Jul 19, 2026, 05:25 PM UTC · 32m
- Customer Database ResolvedStarted Jul 08, 2026, 11:00 AM UTC · Resolved Jul 08, 2026, 01:48 PM UTC · 2h 48m
- Transaction Processing ResolvedStarted Jun 09, 2026, 06:23 PM UTC · Resolved Jun 09, 2026, 08:42 PM UTC · 2h 19m
- Batch Closure ResolvedStarted Jun 04, 2026, 10:00 PM UTC · Resolved Jun 05, 2026, 07:38 PM UTC · 21h 38m
- Sandbox Environment ResolvedStarted May 28, 2026, 08:07 PM UTC · Resolved May 31, 2026, 08:31 PM UTC · 3d
- Connectivity issues ResolvedStarted May 13, 2026, 06:47 PM UTC · Resolved May 13, 2026, 07:23 PM UTC · 36m