Is USAEpay down?
Last checked 1m agoNo active incidents. All components operational.
USAEpay is operational right now. Last checked 1m ago; the most recent incident resolved 4d ago.
Real-time USAEpay status, recent outages, and incident history: pulled directly from USAEpay's official status page at status.usaepay.com every 5 minutes. Pingoru tracks 21 USAEpay services and has captured 9 incidents in the last 90 days (99.48% uptime). Get email, Slack, Discord, or webhook alerts the moment USAEpay reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- GatewayGateway — 01-uswestGateway — 02-useastGateway — 03-uswestGateway — 04-uswestGateway — primaryTransaction ProcessingTransaction Processing — primary
Timeline · 2 updates
- monitoring · Oct 30, 2026, 08:47 AM UTC
Between 11:03 PM and 1:38 AM PT, a subset of merchants experienced transaction failures due to a network issue following scheduled maintenance. The issue has been resolved. Merchants who saw errors during this window should verify and retry affected transaction.
- resolved · Oct 30, 2026, 08:51 AM UTC
Resolved
Latest: Resolved
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- Transaction ProcessingTransaction Processing — primary
Timeline · 4 updates
- identified · Oct 26, 2026, 09:47 PM UTC
Some transactions processed through MeS have returned processor errors. We are working with MeS to resolve the issue and will post updates here as they become available. In the meantime, you can retry any affected transactions.
- identified · Oct 26, 2026, 11:13 PM UTC
MeS is still working to resolve the issue. Some customers may continue to experience transaction processing issues. We will provide further updates as remediation progresses.
- monitoring · Oct 27, 2026, 12:18 AM UTC
Merchant processing has been stable. No observed errors from MeS. Will continue to monitor the platform for further errors.
- resolved · Oct 27, 2026, 01:36 PM UTC
This incident is now resolved.
Latest: This incident is now resolved.
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- ReportingReporting — primary
Timeline · 6 updates
- identified · Oct 26, 2026, 02:52 PM UTC
We have identified the cause of the issues affecting USAePay Console and Reporting services and are working to resolve the issue. Some customers may continue to experience difficulty accessing or using reporting functionality. We will provide further updates as remediation progresses.
- monitoring · Oct 26, 2026, 06:14 PM UTC
We have implemented a resolution for the issues affecting USAePay portal services. We are closely monitoring functionality to confirm services remain operational and stable. We are doing extended maintenance across the system today. Maintenance is ongoing, merchants may notice small changes in some areas of the system throughout the day. We’ll post another update as work continues or when this is resolved.
- monitoring · Oct 27, 2026, 03:04 PM UTC
We will continue the extended maintenance across the system today. Maintenance is ongoing, merchants may notice small changes in some areas of the system throughout the day. We’ll post another update as work continues or when this is resolved.
- identified · Oct 29, 2026, 01:20 PM UTC
We have identified some merchants and integrations connecting to www.usaepay.com, usaepay.com or www-01.usaepay.com may be unable to establish a secure connection. Affected merchants may see errors such as “Unable to establish an SSL connection,” “SSL handshake failed,” “gateway unreachable” or GSKit errors. Most traffic is processing normally. Transactions that fail with a connection error never reach the gateway, so they’re not processed and no duplicate charges result. We’ve identified the cause, which is related to an infrastructure update, and are rolling out a fix.
- monitoring · Oct 29, 2026, 03:35 PM UTC
A fix has been applied and affected connections are recovering. We will continue monitoring while we continue the gateway maintenance.
- resolved · Oct 30, 2026, 01:15 PM UTC
This incident is now resolved.
Latest: This incident is now resolved.
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- Transaction ProcessingTransaction Processing — primary
Timeline · 4 updates
- identified · Oct 05, 2026, 07:11 PM UTC
We have identified an issue with transaction processing issues and are working to mitigate the issue. Some customers may need to retry transactions. We will provide further updates as remediation progresses.
- monitoring · Oct 05, 2026, 07:21 PM UTC
We have implemented a resolution for the transaction processing issues. We are closely monitoring transaction processing to confirm services remain stable.
- identified · Oct 05, 2026, 07:26 PM UTC
We have identified an issue with transaction processing issues and are working to mitigate the issue. Some customers may need to retry transactions. We will provide further updates as remediation progresses.
- resolved · Oct 05, 2026, 07:37 PM UTC
The transaction processing issues have been resolved.
Latest: The transaction processing issues have been resolved.
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- Transaction ProcessingTransaction Processing — primary
Timeline · 4 updates
- investigating · Sep 29, 2026, 07:27 PM UTC
We are currently investigating reports of transaction processing issues. Our engineers are investigating and will provide further updates as more information becomes available.
- identified · Sep 29, 2026, 07:42 PM UTC
We have identified the cause of the transaction processing issues and are working to resolve the issue. Some customers may continue to experience transaction processing issues. We will provide further updates as remediation progresses.
- monitoring · Sep 29, 2026, 08:00 PM UTC
We have implemented a resolution for the transaction processing issues. We are closely monitoring transaction processing to confirm services remain stable.
- resolved · Sep 29, 2026, 08:11 PM UTC
The transaction processing issues have been resolved.
Latest: The transaction processing issues have been resolved.
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See the full USAEpay outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Status.io · 21 components checked every 5 minutesThe longest incident in the last year, Batch Processing Delays(Pending State) on April 30, 2026, ran for 6 days. 4 maintenance windows announced in the same period.
Most affected components, last 12 months
- Transaction Processing13
- Transaction Processing — primary13
- Reporting4
- Reporting — primary4
- Gateway3
Latest incidents
- Transaction Failures
Between 11:03 PM and 1:38 AM PT, a subset of merchants experienced transaction failures due to a network issue following scheduled maintenance. The issue has…
- MeS Transaction Processing
Some transactions processed through MeS have returned processor errors. We are working with MeS to resolve the issue and will post updates here as they become…
- Portal/Reporting Service Issues
We have identified the cause of the issues affecting USAePay Console and Reporting services and are working to resolve the issue. Some customers may continue…
- Transaction Failures ResolvedStarted Oct 30, 2026, 08:47 AM UTC · Resolved Oct 30, 2026, 08:51 AM UTC · 3m
- MeS Transaction Processing ResolvedStarted Oct 26, 2026, 09:47 PM UTC · Resolved Oct 27, 2026, 01:36 PM UTC · 15h 49m
- Portal/Reporting Service Issues ResolvedStarted Oct 26, 2026, 02:52 PM UTC · Resolved Oct 30, 2026, 01:15 PM UTC · 3d 22h
- Transaction Processing Issues ResolvedStarted Oct 05, 2026, 07:11 PM UTC · Resolved Oct 05, 2026, 07:37 PM UTC · 26m
- Transaction Processing Issues ResolvedStarted Sep 29, 2026, 07:27 PM UTC · Resolved Sep 29, 2026, 08:11 PM UTC · 43m
- Ach Processing Issues ResolvedStarted Sep 08, 2026, 07:00 PM UTC · Resolved Sep 08, 2026, 08:29 PM UTC · 1h 29m
- Batch Processing Delay ResolvedStarted Sep 08, 2026, 07:00 PM UTC · Resolved Sep 08, 2026, 08:32 PM UTC · 1h 32m
- Connectivity issues ResolvedStarted Sep 02, 2026, 01:56 PM UTC · Resolved Sep 02, 2026, 06:30 PM UTC · 4h 34m