USAEpay incident

Transaction Failures

Minor Vendor's status page →

Resolved after 3 minutes, affecting Gateway and Gateway (Gateway — 01-uswest) and 1 more, on October 30, 2026.

monitoring Oct 30, 2026, 08:47 AM UTC

Between 11:03 PM and 1:38 AM PT, a subset of merchants experienced transaction failures due to a network issue following scheduled maintenance. The issue has been resolved. Merchants who saw errors during this window should verify and retry affected transaction.

Started
Oct 30, 2026, 08:47 AM UTC
Resolved
Oct 30, 2026, 08:51 AM UTC
Duration
3m
Detected by Pingoru
Oct 30, 2026, 08:47 AM UTC

Affected components

GatewayGateway (Gateway — 01-uswest)Gateway (Gateway — 02-useast)Gateway (Gateway — 03-uswest)Gateway (Gateway — 04-uswest)Gateway (Gateway — primary)Transaction ProcessingTransaction Processing (Transaction Processing — primary)

Update timeline

  1. monitoring Oct 30, 2026, 08:47 AM UTC

    Between 11:03 PM and 1:38 AM PT, a subset of merchants experienced transaction failures due to a network issue following scheduled maintenance. The issue has been resolved. Merchants who saw errors during this window should verify and retry affected transaction.

  2. resolved Oct 30, 2026, 08:51 AM UTC

    Resolved

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