USAEpay experienced a minor incident on September 8, 2026 affecting Transaction Processing and Payment Engine (Point of Sale Middleware) (primary), lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction ProcessingPayment Engine (Point of Sale Middleware) (primary)
Update timeline
- investigating Sep 08, 2026, 07:48 PM UTC
We are currently investigating reports of issues affecting Ach processing. Some customers may experience a time-out or error. Our engineers are investigating and will provide further updates as more information becomes available.
- identified Sep 08, 2026, 08:03 PM UTC
Our engineering team has found the issue and actively working to mitigate the issue.
- monitoring Sep 08, 2026, 08:23 PM UTC
A fix has been implemented to address the recent processing delays. We are monitoring the system to ensure continued stability.