USAEpay incident

Portal/Reporting Service Issues

Ongoing since 02:52 PM UTC, affecting Reporting and Payment Engine (Point of Sale Middleware) (Payment Engine (Point of Sale Middleware) — primary).

identified Oct 26, 2026, 02:52 PM UTC

We have identified the cause of the issues affecting USAePay Console and Reporting services and are working to resolve the issue. Some customers may continue to experience difficulty accessing or using reporting functionality. We will provide further updates as remediation progresses.

Started
Oct 26, 2026, 02:52 PM UTC
Resolved
Ongoing
Duration
● 1h 15m
Detected by Pingoru
Oct 26, 2026, 02:52 PM UTC

Affected components

ReportingPayment Engine (Point of Sale Middleware) (Payment Engine (Point of Sale Middleware) — primary)

Update timeline

  1. identified Oct 26, 2026, 02:52 PM UTC

    We have identified the cause of the issues affecting USAePay Console and Reporting services and are working to resolve the issue. Some customers may continue to experience difficulty accessing or using reporting functionality. We will provide further updates as remediation progresses.

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