Resolved after 4 hours 42 minutes, affecting Transaction Processing and Payment Engine (Point of Sale Middleware) (Payment Engine (Point of Sale Middleware) — primary), on September 2, 2026.
Our upstream provider has identified the issue and is working on solution. We have mitigated traffic to stabilize the issue and are monitoring for stability.
Affected components
Update timeline
- identified Sep 02, 2026, 01:56 PM UTC
We have identified connectivity issues and are currently working with an upstream provider. Please re-try any failed transactions.
- identified Sep 02, 2026, 02:34 PM UTC
We appreciate your patience as we continue to work with an upstream provider on this issue.
- identified Sep 02, 2026, 03:32 PM UTC
This is still an ongoing issue with an upstream provider. We will continue to keep you updated as we receive information. Thank you for your patience.
- monitoring Sep 02, 2026, 04:24 PM UTC
Our upstream provider has identified the issue and is working on solution. We have mitigated traffic to stabilize the issue and are monitoring for stability.
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