University of Alaska experienced a notice incident on September 26, 2025 affecting Other IT Services, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2025, 03:13 AM UTC
The webpage for portal.office.com is currently down. This appears to be an issue on Microsoft's end, and you can check for updates at their status page: https://status.cloud.microsoft/ At this time, Microsoft 365 products still seem to work if you have downloaded them to your device. If you're trying to use an Microsoft 365 product online, while portal.office.com is down, you should still be able to get to them by going to office.com instead and signing in with your University email address. We will post an update tomorrow at 7:30am.
- resolved Sep 26, 2025, 03:28 AM UTC
Portal.office.com appears to be functioning again, thank you for your patience.
- postmortem Oct 01, 2025, 06:35 PM UTC
This outage was a result of disruptions from our vendor, Microsoft.