University of Alaska incident

Authentication issue is preventing login to certain UA systems.

Critical Ongoing View vendor source →

University of Alaska is currently experiencing a critical incident affecting UAF Wireless and VDI - Virtual Desktop Infrastructure and 1 more component, which began 11h ago. The vendor's full update timeline is below.

Started
May 16, 2026, 05:49 PM UTC
Resolved
Ongoing
Duration
● 10h 51m
Detected by Pingoru
May 16, 2026, 05:49 PM UTC

Affected components

UAF WirelessVDI - Virtual Desktop InfrastructureOther IT Services

Update timeline

  1. investigating May 16, 2026, 04:20 PM UTC

    There is an Active Directory issue that is preventing users from logging into certain systems. The PAWS/Networking/Security teams are actively troubleshooting and investigating the issue.

  2. investigating May 16, 2026, 05:30 PM UTC

    An Active Directory issue is currently affecting UAF Servers and Services. The PAWS, Networking, and Security teams are actively troubleshooting and investigating the issue. If you are a user logging into a server remotely using VDI, VPN, or other services, such as WiFi, that use your UA AD credentials, they may show as invalid. The cause is still being identified and the scope of the affected systems and services are still being assessed.

  3. investigating May 16, 2026, 05:49 PM UTC

    An Active Directory issue is currently affecting UAF Servers and Services. The PAWS, Networking, and Security teams are actively troubleshooting and investigating the issue. If you are a user logging into a server remotely using VDI, VPN, or other services, such as WiFi, that use your UA AD credentials, they may show as invalid. The cause is still being identified and the scope of the affected systems and services are still being assessed.

  4. investigating May 16, 2026, 06:24 PM UTC

    An Active Directory issue is currently affecting UAF Servers and Services. The PAWS, Networking, and Security teams are actively troubleshooting and investigating the issue. A possible cause is being investigated and an update will be sent out as soon as it's identified. If you are a user logging into a server remotely using VDI, VPN, or other services, such as WiFi, that use your UA AD credentials, they may show as invalid. The cause is still being identified and the scope of the affected systems and services are still being assessed.

  5. investigating May 16, 2026, 07:23 PM UTC

    There are no new updates as of 11:21AM. Reporting will continue until the end of day at 5PM. An Active Directory issue is currently affecting UAF Servers and Services. The PAWS, Networking, and Security teams are actively troubleshooting and investigating the issue. A possible cause is being investigated and an update will be sent out as soon as it's identified. If you are a user logging into a server remotely using VDI, VPN, or other services, such as WiFi, that use your UA AD credentials, they may show as invalid. The cause is still being identified and the scope of the affected systems and services are still being assessed.

  6. investigating May 16, 2026, 08:21 PM UTC

    There are no new updates as of 12:20PM. The issue is continuing to be investigated and reporting will continue until the end of day at 5PM. An Active Directory issue is currently affecting UAF Servers and Services. The PAWS, Networking, and Security teams are actively troubleshooting and investigating the issue. A possible cause is being investigated and an update will be sent out as soon as it's identified. If you are a user logging into a server remotely using VDI, VPN, or other services, such as WiFi, that use your UA AD credentials, they may show as invalid. The cause is still being identified and the scope of the affected systems and services are still being assessed.

  7. investigating May 16, 2026, 09:31 PM UTC

    There are no new updates as of 1:30PM. The issue is continuing to be investigated and reporting will continue until the end of day at 5PM. An Active Directory issue is currently affecting UAF Servers and Services. The PAWS, Networking, and Security teams are actively troubleshooting and investigating the issue. A possible cause is being investigated and an update will be sent out as soon as it's identified. If you are a user logging into a server remotely using VDI, VPN, or other services, such as WiFi, that use your UA AD credentials, they may show as invalid. The cause is still being identified and the scope of the affected systems and services are still being assessed.

  8. investigating May 16, 2026, 10:55 PM UTC

    Update (2:45 PM): The Authentication Issues affecting UAF servers and services is still under investigation. The PAWS, Networking, and Security teams are actively troubleshooting a potential cause. User Impact: The UAF Devices Portal, Wi-Fi, Remote logins via VDI, VPN, or other services using UA AD credentials may fail or show as invalid. Further updates will be shared as soon as a cause is identified, with continuous reporting through 5:00 PM.

  9. investigating May 16, 2026, 11:34 PM UTC

    Update (3:33 PM): The Authentication Issues affecting UAF servers and services is still under investigation. The PAWS, Networking, and Security teams are actively troubleshooting a potential cause. User Impact: The UAF Devices Portal, Wi-Fi, Remote logins via VDI, VPN, or other services using UA AD credentials may fail or show as invalid. Further updates will be shared as soon as a cause is identified, with continuous reporting through 5:00 PM.