University of Alaska incident

UAOnline Employee Login Degraded Preformance

University of Alaska is currently experiencing a minor incident affecting UAOnline, which began 55 min ago. The vendor's full update timeline is below.

Started
May 11, 2026, 05:23 PM UTC
Resolved
Ongoing
Duration
● 55m
Detected by Pingoru
May 11, 2026, 05:23 PM UTC

Affected components

UAOnline

Update timeline

  1. monitoring May 11, 2026, 05:23 PM UTC

    We have received reports that UAOnline Employee Login is currently experiencing issues. The OIT Enterprise Applications (EAS) team is aware and has identified the cause. This issue appears to be related to an update to Banner over the weekend that is causing issues for some users. EAS is currently working with the vendor, Ellucian towards a permeant fix. For users experiencing issues, there is a workaround. If getting an error, simply change the "UAA" in the url to either "UAF" or "UAS". Once logged into UAOnline, you should be able to log out and use the Employee Login option without issue. We will make updates on this situation at the end of the business day 5:00pm and as new information becomes available. Thank you for your patience during the resolution of this issue!