Resolved after 2 days 17 hours, affecting ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW, on May 15, 2026.
The UAS ELMO team has resolved the issue with the ELMO, and confirmed the fix to be stable. Please report any continued issues with this service to your campus's IT helpdesk, and thank you again for your patience during the resolution of this issue!
Affected components
Update timeline
- investigating May 15, 2026, 10:52 PM UTC
We have received reports that ELMO is currently experiencing issues. The UAS ELMO team is currently investigating, and we will be making updates at 30 minute intervals. Thank you for your patience during the resolution of this issue!
- monitoring May 15, 2026, 11:13 PM UTC
The UAS ELMO team has identified the issue with ELMO service and has implemented a fix, which is being monitored for effectiveness and stability. Thank you again for your patience during the resolution of this issue! You can expect further updates at the end of the business day (5:00PM) or as new information becomes available.
- monitoring May 16, 2026, 12:57 AM UTC
The affected components of ELMO appear to be stable. We will continue monitoring the stability of the fix over the weekend, and you can expect a final update at the start of business (8:00AM) Monday if there is no new information until then. Thank you again for your patience during the resolution of this issue!
- resolved May 18, 2026, 04:25 PM UTC
The UAS ELMO team has resolved the issue with the ELMO, and confirmed the fix to be stable. Please report any continued issues with this service to your campus's IT helpdesk, and thank you again for your patience during the resolution of this issue!
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