University of Alaska experienced a major incident on May 29, 2026 affecting Banner Admin Modules, lasting 8h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2026, 04:26 PM UTC
We have received reports that Banner Admin is currently experiencing issues at login. A workaround has been identified for some users: attempt to load https://banner.alaska.edu/ in new incognito/private browser windows until the login screen successfully loads. The OIT Enterprise Applications Services (EAS) team is currently investigating, and we will be making updates at 1-hour intervals. Thank you for your patience during the resolution of this issue!
- monitoring May 29, 2026, 05:01 PM UTC
Ellucian, the vendor for Banner, has identified the issue and implemented a fix, which is being monitored for effectiveness and stability. Thank you again for your patience during the resolution of this issue! You can expect another update at the end of the business day (5:00PM) or if new information becomes available.
- resolved May 30, 2026, 01:01 AM UTC
The fix applied to Banner Admin has remained stable, and we are considering the outage resolved at this time. Please report any continued issues with this service to your campus's IT helpdesk, and thank you again for your patience during its resolution!