University of Alaska incident

Banner Admin and UAOnline Employee Self-Service Outage

Major Ongoing View vendor source →

University of Alaska is currently experiencing a major incident affecting Banner Admin Modules and UAOnline, which began 3h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 04:02 PM UTC
Resolved
Ongoing
Duration
● 2h 44m
Detected by Pingoru
May 28, 2026, 04:02 PM UTC

Affected components

Banner Admin ModulesUAOnline

Update timeline

  1. investigating May 28, 2026, 04:02 PM UTC

    We have received reports that forms in Banner admin are not loading, and UAOnline's Employee login is experiencing authentication issues. The OIT EAS team is currently reaching out to the vendor, and we will be making updates at 30-minute intervals. Thank you for your patience during the resolution of this issue!

  2. investigating May 28, 2026, 04:36 PM UTC

    OIT EAS has contacted the vendor for Banner and are monitoring their communication channels for updates. We will continue to make updates as new information becomes available and at 30-minute intervals. Thank you again for your time and patience while we work towards a resolution!

  3. investigating May 28, 2026, 05:06 PM UTC

    OIT EAS reports the vendor's technicians are engaged and working on both Banner/UAOnline issues experienced. We will continue to make updates as new information becomes available and at 30-minute intervals. Thank you again for your time and patience while we work towards a resolution!

  4. investigating May 28, 2026, 05:34 PM UTC

    The issue is continuing to be worked, and there is no new information available at this time. We will continue to make updates as new information becomes available and at 30-minute intervals. Thank you again for your time and patience while we work towards a resolution!

  5. investigating May 28, 2026, 06:01 PM UTC

    The issue is continuing to be worked, and there is no new information available at this time. We will continue to make updates as new information becomes available and at 30-minute intervals. Thank you again for your time and patience while we work towards a resolution!

  6. investigating May 28, 2026, 06:32 PM UTC

    The issue is continuing to be worked, and there is no new information available at this time. We will continue to make updates as new information becomes available and at 30-minute intervals. Thank you again for your time and patience while we work towards a resolution!