UAOnline Finance Outage

Update timeline

1. investigating Apr 07, 2026, 06:58 PM UTC

   We have received reports that Finance Self-Service Banner (the UAOnline 'Finance' tab) is currently experiencing issues. The OIT Enterprise Applications Services team has sent a high-priority ticket to the vendor, and we will be making updates at 3-hour intervals. Thank you for your patience during the resolution of this issue!

2. monitoring Apr 07, 2026, 07:57 PM UTC

   Ellucian has restarted the affected services; Finance SSB and its associated UAOnline tab appear to be functional again! We will monitor the stability of this fix and make another update at the end of the business day (5:00PM) today. Thank you again for your time while we followed the resolution of this issue!

3. monitoring Apr 08, 2026, 12:59 AM UTC

   Ellucian has restarted the affected services; Finance SSB and its associated UAOnline tab appear to be functional again. There have been no new developments, monitoring will continue until tomorrow morning at 8:00AM. Thank you again for your time while we followed the resolution of this issue.

4. resolved Apr 08, 2026, 04:09 PM UTC

   The issue with Finance SSB, and its associated UAOnline tab, was identified. A fix was implemented and the solution is still working after being monitored all night. Marking this as resolved.