University of Alaska incident
UAOnline Employee Self-Service Partial Outage
Resolved after 1 hour 8 minutes, affecting UAOnline, on March 20, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- identified Mar 20, 2026, 05:06 PM UTC
We have received reports that the UAOnline Self-Service/Employee Dashboard is currently experiencing issues. The OIT EAS team is aware and has identified the cause to be related to resource issues on the vendor's side; they have started a ticket with the vendor. We will be making updates at 1-hour intervals as they work towards a fix. Thank you for your patience during the resolution of this issue!
- monitoring Mar 20, 2026, 06:09 PM UTC
Vendor identified the issue, restarted the affected service, and function was restored. We are currently monitoring for any further issues.
- monitoring Mar 20, 2026, 06:12 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 20, 2026, 06:14 PM UTC
Service is restored.
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