Is UHIN down?
Last checked 3m agoNo incidents right now.
UHIN is operational right now. Last checked 3m ago; the most recent incident resolved 6d ago.
Real-time UHIN status, recent outages, and incident history: pulled directly from UHIN's official status page at status.uhin.org every 5 minutes. Pingoru tracks 24 UHIN services and has captured 25 incidents in the last 90 days (99.05% uptime). Get email, Slack, Discord, or webhook alerts the moment UHIN reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Real Time EDI ProcessingPIR ConnectionCORE Connection
Timeline · 2 updates
- identified · Oct 22, 2026, 10:10 PM UTC
Utah Medicaid real-time transactions (270 & 276) are currently down today, October 22, 2026. We are working to resolve this issue as soon as possible. • Eligibility requests: Check in the PRISM portal or use a batch 270 eligibility transaction. • Claim status information: Check in the PRISM portal or use a batch 276 transaction. Thank you for your patience.
- resolved · Oct 23, 2026, 04:07 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Alerts - Delivered via SFTPSFTP Connection
Timeline · 4 updates
- identified · Oct 21, 2026, 01:58 PM UTC
UHIN is currently experiencing SFTP connectivity, impacting customers’ ability to connect to sftp folders. Our team is actively working to identify the root cause and resolve the issue promptly. Estimated Time to Resolution: - We anticipate resolving the issue by 10/21/2026.
- identified · Oct 21, 2026, 03:25 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · Oct 21, 2026, 08:25 PM UTC
We are seeing a significant number of successful SFTP connections, indicating that the service is functioning for many customers. However, some customers are still experiencing connectivity issues. Our team continues to investigate these remaining issues and work toward a full resolution.
- resolved · Oct 21, 2026, 10:11 PM UTC
UHIN has identified the cause of this issue and it has been resolved.
Latest: UHIN has identified the cause of this issue and it has been resolved.
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- Alerts - Delivered via Direct
Timeline · 2 updates
- investigating · Oct 19, 2026, 03:41 PM UTC
We are currently experiencing issues with our Direct Secure Mail service that may impact outbound message delivery. Our team is actively investigating the issue and working to restore normal operations. Thank you for your understanding.
- resolved · Oct 19, 2026, 06:57 PM UTC
A fix has been implemented. Queued alerts message are now processing. You should receive any delayed alerts during the next scheduled push. Thank you!
Latest: A fix has been implemented. Queued alerts message are now processing. You should receive any delayed alerts during the next scheduled push. Thank you!
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- Alerts - Delivered via Direct
Timeline · 2 updates
- investigating · Oct 13, 2026, 02:26 PM UTC
UHIN CHIE is currently experiencing an interruption to the Direct Secure Email service for alerts. We are actively working with our vendor to restore service as quickly as possible. Thank you for your understanding.
- resolved · Oct 13, 2026, 06:26 PM UTC
This issue has been resolved. Direct Mail (directmail.uhin.org) is back up and running! Thank you for your patience.
Latest: This issue has been resolved. Direct Mail (directmail.uhin.org) is back up and running! Thank you for your patience.
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- Alerts - Delivered via DirectAlerts - Delivered via SFTPAlerts - MYUHIN WorkflowClinical Portal
Timeline · 2 updates
- identified · Oct 07, 2026, 04:58 PM UTC
We are continuing to address a technical issue with our integration engine that is causing intermittent backlogs in ADT traffic. Our team is actively implementing stabilization measures and clearing the accumulated queues. You may continue to experience delays in alert delivery while processing catches up. We sincerely appreciate your patience as we work to fully resolve this.
- resolved · Oct 12, 2026, 05:21 PM UTC
All backlogged messages have been processed, and services are operating normally. Thank you for your patience.
Latest: All backlogged messages have been processed, and services are operating normally. Thank you for your patience.
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See the full UHIN outage history
6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse UHIN outage history →Or sign up free to get alerts when UHIN breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 24 components checked every 5 minutesThe longest incident in the last year, HIE Data - Public Health Activity Notice and 30-Day Opt Out Period on February 6, 2026, ran for 34 days. 60 maintenance windows announced in the same period.
Most affected components, last 12 months
- Alerts - Delivered via Direct11
- Alerts - Delivered via SFTP8
- Payer Network8
- Alerts - MYUHIN Workflow7
- PIR Connection5
Latest incidents
- Utah Medicaid real-time transactions (270 & 276) are currently down today, October 22, 2026.
Utah Medicaid real-time transactions (270 & 276) are currently down today, October 22, 2026. We are working to resolve this issue as soon as possible. •…
- UHIN SFTP Connectivity
UHIN is currently experiencing SFTP connectivity, impacting customers’ ability to connect to sftp folders. Our team is actively working to identify the root…
- Direct Mail Service Issues
We are currently experiencing issues with our Direct Secure Mail service that may impact outbound message delivery. Our team is actively investigating the…
- Utah Medicaid real-time transactions (270 & 276) are currently down today, October 22, 2026. ResolvedStarted Oct 22, 2026, 10:10 PM UTC · Resolved Oct 23, 2026, 04:07 AM UTC · 5h 57m
- UHIN SFTP Connectivity ResolvedStarted Oct 21, 2026, 01:58 PM UTC · Resolved Oct 21, 2026, 10:11 PM UTC · 8h 13m
- Direct Mail Service Issues ResolvedStarted Oct 19, 2026, 03:41 PM UTC · Resolved Oct 19, 2026, 06:57 PM UTC · 3h 15m
- Started Oct 13, 2026, 02:26 PM UTC · Resolved Oct 13, 2026, 06:26 PM UTC · 3h 59m
- CHIE Alert Delivery Update ResolvedStarted Oct 07, 2026, 04:58 PM UTC · Resolved Oct 12, 2026, 05:21 PM UTC · 5d
- CHIE Alert Notifications Delayed ResolvedStarted Oct 05, 2026, 02:48 PM UTC · Resolved Oct 06, 2026, 02:32 PM UTC · 23h 44m
- Started Oct 01, 2026, 03:59 PM UTC · Resolved Oct 01, 2026, 07:24 PM UTC · 3h 24m
- Started Sep 25, 2026, 02:41 PM UTC · Resolved Sep 25, 2026, 09:51 PM UTC · 7h 10m