Is UHIN down?

Last checked 3m ago
Current status
UHIN is up

No incidents right now.

  • Official status page: status.uhin.org
  • Checked every 5 minutes
  • 24 components tracked

UHIN is operational right now. Last checked 3m ago; the most recent incident resolved 6d ago.

Real-time UHIN status, recent outages, and incident history: pulled directly from UHIN's official status page at status.uhin.org every 5 minutes. Pingoru tracks 24 UHIN services and has captured 25 incidents in the last 90 days (99.05% uptime). Get email, Slack, Discord, or webhook alerts the moment UHIN reports a new incident, free for 3 monitors, no credit card.

Users who monitor UHIN also follow these Healthcare services: Change Healthcare Dexcom Availity Magnus Health DrFirst WellSky Validic Phreesia Healthie TigerConnect View all 8,000+ providers
UHIN uptime 99.05% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 5h 57m
    Started Oct 22, 2026, 10:10 PM UTC · Resolved Oct 23, 2026, 04:07 AM UTC
    Real Time EDI ProcessingPIR ConnectionCORE Connection
    Timeline · 2 updates
    • identified · Oct 22, 2026, 10:10 PM UTC

      Utah Medicaid real-time transactions (270 & 276) are currently down today, October 22, 2026. We are working to resolve this issue as soon as possible. • Eligibility requests: Check in the PRISM portal or use a batch 270 eligibility transaction. • Claim status information: Check in the PRISM portal or use a batch 276 transaction. Thank you for your patience.

    • resolved · Oct 23, 2026, 04:07 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 8h 13m
    Started Oct 21, 2026, 01:58 PM UTC · Resolved Oct 21, 2026, 10:11 PM UTC
    Alerts - Delivered via SFTPSFTP Connection
    Timeline · 4 updates
    • identified · Oct 21, 2026, 01:58 PM UTC

      UHIN is currently experiencing SFTP connectivity, impacting customers’ ability to connect to sftp folders. Our team is actively working to identify the root cause and resolve the issue promptly. Estimated Time to Resolution: - We anticipate resolving the issue by 10/21/2026.

    • identified · Oct 21, 2026, 03:25 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Oct 21, 2026, 08:25 PM UTC

      We are seeing a significant number of successful SFTP connections, indicating that the service is functioning for many customers. However, some customers are still experiencing connectivity issues. Our team continues to investigate these remaining issues and work toward a full resolution.

    • resolved · Oct 21, 2026, 10:11 PM UTC

      UHIN has identified the cause of this issue and it has been resolved.

    Latest: UHIN has identified the cause of this issue and it has been resolved.

  3. Resolved 3h 15m
    Started Oct 19, 2026, 03:41 PM UTC · Resolved Oct 19, 2026, 06:57 PM UTC
    Alerts - Delivered via Direct
    Timeline · 2 updates
    • investigating · Oct 19, 2026, 03:41 PM UTC

      We are currently experiencing issues with our Direct Secure Mail service that may impact outbound message delivery. Our team is actively investigating the issue and working to restore normal operations. Thank you for your understanding.

    • resolved · Oct 19, 2026, 06:57 PM UTC

      A fix has been implemented. Queued alerts message are now processing. You should receive any delayed alerts during the next scheduled push. Thank you!

    Latest: A fix has been implemented. Queued alerts message are now processing. You should receive any delayed alerts during the next scheduled push. Thank you!

  4. Resolved 3h 59m
    Started Oct 13, 2026, 02:26 PM UTC · Resolved Oct 13, 2026, 06:26 PM UTC
    Alerts - Delivered via Direct
    Timeline · 2 updates
    • investigating · Oct 13, 2026, 02:26 PM UTC

      UHIN CHIE is currently experiencing an interruption to the Direct Secure Email service for alerts. We are actively working with our vendor to restore service as quickly as possible. Thank you for your understanding.

    • resolved · Oct 13, 2026, 06:26 PM UTC

      This issue has been resolved. Direct Mail (directmail.uhin.org) is back up and running! Thank you for your patience.

    Latest: This issue has been resolved. Direct Mail (directmail.uhin.org) is back up and running! Thank you for your patience.

  5. Resolved 5d
    Started Oct 07, 2026, 04:58 PM UTC · Resolved Oct 12, 2026, 05:21 PM UTC
    Alerts - Delivered via DirectAlerts - Delivered via SFTPAlerts - MYUHIN WorkflowClinical Portal
    Timeline · 2 updates
    • identified · Oct 07, 2026, 04:58 PM UTC

      We are continuing to address a technical issue with our integration engine that is causing intermittent backlogs in ADT traffic. Our team is actively implementing stabilization measures and clearing the accumulated queues. You may continue to experience delays in alert delivery while processing catches up. We sincerely appreciate your patience as we work to fully resolve this.

    • resolved · Oct 12, 2026, 05:21 PM UTC

      All backlogged messages have been processed, and services are operating normally. Thank you for your patience.

    Latest: All backlogged messages have been processed, and services are operating normally. Thank you for your patience.

See the full UHIN outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse UHIN outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 24 components checked every 5 minutes
45incidents recorded
29last 12 months
11last 90 days
3 daystypical duration, 12 months

The longest incident in the last year, HIE Data - Public Health Activity Notice and 30-Day Opt Out Period on February 6, 2026, ran for 34 days. 60 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Alerts - Delivered via Direct11
  • Alerts - Delivered via SFTP8
  • Payer Network8
  • Alerts - MYUHIN Workflow7
  • PIR Connection5

Latest incidents

  • Utah Medicaid real-time transactions (270 & 276) are currently down today, October 22, 2026. October 22, 2026 · 6 hours · notice

    Utah Medicaid real-time transactions (270 & 276) are currently down today, October 22, 2026. We are working to resolve this issue as soon as possible. •…

  • UHIN SFTP Connectivity October 21, 2026 · 8 hours · major outage

    UHIN is currently experiencing SFTP connectivity, impacting customers’ ability to connect to sftp folders. Our team is actively working to identify the root…

  • Direct Mail Service Issues October 19, 2026 · 3 hours · major outage

    We are currently experiencing issues with our Direct Secure Mail service that may impact outbound message delivery. Our team is actively investigating the…

Outage history

Past 90 days · 11 incidents View full outage history →