UHIN experienced a notice incident on October 5, 2026 affecting Alerts - Delivered via Direct and Alerts - Delivered via SFTP and 1 more component, lasting 23h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Alerts - Delivered via DirectAlerts - Delivered via SFTPAlerts - MYUHIN WorkflowClinical PortalResults Delivery
Update timeline
- identified Oct 05, 2026, 02:48 PM UTC
We experienced an issue that resulted in a backlog in ADT processing. The issue has been identified and fixed, but we are still working through the backlog, so there may be some delays in alert delivery while processing catches up. We appreciate your patience.
- resolved Oct 06, 2026, 02:32 PM UTC
All backlogged messages have been processed, and services are operating normally. Thank you for your patience.