UHIN experienced a notice incident on October 7, 2026 affecting Alerts - Delivered via Direct and Alerts - Delivered via SFTP and 1 more component, lasting 5d. The incident has been resolved; the full update timeline is below.
Affected components
Alerts - Delivered via DirectAlerts - Delivered via SFTPAlerts - MYUHIN WorkflowClinical Portal
Update timeline
- identified Oct 07, 2026, 04:58 PM UTC
We are continuing to address a technical issue with our integration engine that is causing intermittent backlogs in ADT traffic. Our team is actively implementing stabilization measures and clearing the accumulated queues. You may continue to experience delays in alert delivery while processing catches up. We sincerely appreciate your patience as we work to fully resolve this.
- resolved Oct 12, 2026, 05:21 PM UTC
All backlogged messages have been processed, and services are operating normally. Thank you for your patience.