Resolved after 17 hours 26 minutes, affecting US - Forensics on Web and US - API - Wallet Screening and 1 more, on November 18, 2025.
The issue has been fully resolved. System performance has remained stable, and after confirming sustained recovery, we have safely removed the temporary workaround. All services continue to operate normally, and no further impact is expected. We will maintain standard monitoring, but this incident is now considered resolved.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 12:33 PM UTC
We are currently investigating an issue related to the Cloudflare outage: https://www.cloudflarestatus.com.
- investigating Nov 18, 2025, 12:38 PM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 12:54 PM UTC
We have implemented a temporary workaround and are beginning to see signs of recovery. We will continue to closely monitor the situation.
- investigating Nov 18, 2025, 01:03 PM UTC
We have implemented a temporary workaround, but it does not appear to be consistently taking effect. We are actively investigating alternative solutions and will provide updates.
- investigating Nov 18, 2025, 01:27 PM UTC
We implemented a temporary workaround. We are now seeing consistent improvement and will continue to share updates
- monitoring Nov 18, 2025, 01:28 PM UTC
The workaround is active, and we are observing consistent improvement. We will continue to monitor the situation closely and share additional updates.
- monitoring Nov 18, 2025, 01:29 PM UTC
The workaround is active, and we are observing consistent improvement. We will continue to monitor the situation closely and share additional updates.
- monitoring Nov 18, 2025, 01:47 PM UTC
The workaround is active, and we are continuing to observe consistent improvement. We are continuing to monitor the situation closely and will provide additional updates as needed.
- monitoring Nov 18, 2025, 02:35 PM UTC
We are continuing to observe consistent improvement. We are continuing to monitor the situation closely and will provide additional updates as needed.
- monitoring Nov 18, 2025, 05:02 PM UTC
Monitoring elevated error rates, investigating
- monitoring Nov 18, 2025, 06:20 PM UTC
Elevated error rates have resolved, and the system is stable. We will continue to monitor system performance.
- monitoring Nov 18, 2025, 06:49 PM UTC
We are continuing to observe system stability. We are continuing to monitor the situation closely and will provide additional updates as needed.
- resolved Nov 19, 2025, 05:43 AM UTC
The issue has been fully resolved. System performance has remained stable, and after confirming sustained recovery, we have safely removed the temporary workaround. All services continue to operate normally, and no further impact is expected. We will maintain standard monitoring, but this incident is now considered resolved.
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