Netlify incident

Manual credit purchases unavailable

Major Resolved View vendor source →

Netlify experienced a major incident on November 18, 2025 affecting Billing, lasting 14d 11h. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:08 PM UTC
Resolved
Dec 02, 2025, 11:26 PM UTC
Duration
14d 11h
Detected by Pingoru
Nov 18, 2025, 12:08 PM UTC

Affected components

Billing

Update timeline

  1. investigating Nov 18, 2025, 12:08 PM UTC

    Purchasing of extra credits is currently unavailable. Auto-recharge is still available at this time.

  2. resolved Dec 02, 2025, 11:26 PM UTC

    The purchasing of extra credits for credit-based plans is available again. The incident is resolved.