TicketNetwork Outage History

TicketNetwork is up right now

There were 4 TicketNetwork outages since February 10, 2026 totaling 4h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ticketnetwork.com

Major April 20, 2026

Signature Site - Retail Website performance

Detected by Pingoru
Apr 20, 2026, 06:15 PM UTC
Resolved
Apr 20, 2026, 06:59 PM UTC
Duration
44m
Affected: Retail Sites / Sales
Timeline · 3 updates
  1. investigating Apr 20, 2026, 06:15 PM UTC

    We are investigating an issue impacting the performance of our our Signature Site platform, impacting some retail websites. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.

  2. monitoring Apr 20, 2026, 06:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 20, 2026, 06:59 PM UTC

    This incident has been resolved. Please reach out to our support teams to report any problems or concerns.

Read the full incident report →

Critical March 30, 2026

Retail User Accounts

Detected by Pingoru
Mar 30, 2026, 12:52 PM UTC
Resolved
Mar 30, 2026, 02:14 PM UTC
Duration
1h 22m
Affected: Retail Sites / Sales
Timeline · 4 updates
  1. investigating Mar 30, 2026, 12:52 PM UTC

    We are investigating an issue impacting customers' ability to log into retail websites and access their tickets. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.

  2. identified Mar 30, 2026, 01:35 PM UTC

    Thank you for your patience. We have identified the root cause of this incident and our engineers are actively executing a fix. Kindly check the status of this incident via status.ticketnetwork.com, while we work on restoring services back to normal. We will provide updates as more information becomes available.

  3. monitoring Mar 30, 2026, 01:42 PM UTC

    Thank you for your patience. We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.

  4. resolved Mar 30, 2026, 02:14 PM UTC

    This incident has been resolved. Please reach out to our support teams to report any problems or concerns.

Read the full incident report →

Notice March 17, 2026

Performance Degraded

Detected by Pingoru
Mar 17, 2026, 02:30 PM UTC
Resolved
Mar 17, 2026, 03:17 PM UTC
Duration
46m
Affected: Other
Timeline · 2 updates
  1. monitoring Mar 17, 2026, 02:30 PM UTC

    Please be advised that we are were briefly experiencing degraded performance which may have led to slow response times or timeouts. We have addressed the root cause and are now monitoring to ensure system stability. Thank you for your continued patience.

  2. resolved Mar 17, 2026, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026

Retail Website performance

Detected by Pingoru
Feb 10, 2026, 09:27 PM UTC
Resolved
Feb 10, 2026, 11:14 PM UTC
Duration
1h 46m
Affected: Retail Sites / Sales
Timeline · 4 updates
  1. identified Feb 10, 2026, 09:27 PM UTC

    AWS Cloudfront is currently experiencing an issue with increased error and latency rate, which is affecting some of our components downstream, including Backstage. We will continue to monitor and update as more information becomes available.

  2. identified Feb 10, 2026, 09:30 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 10, 2026, 09:58 PM UTC

    Thank you for your patience. We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.

  4. resolved Feb 10, 2026, 11:14 PM UTC

    This incident has been resolved. Please reach out to our support teams to report any problems or concerns.

Read the full incident report →

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