TicketNetwork experienced a minor incident on August 27, 2026 affecting Retail Sites / Sales, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2026, 11:51 PM UTC
We are investigating an issue impacting the performance of our map and checkout products. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
- monitoring Aug 28, 2026, 12:12 AM UTC
Thank you for your patience. We have found and addressed the issues and are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.
- resolved Aug 28, 2026, 12:34 AM UTC
This incident has been resolved. Please reach out to our support teams to report any problems or concerns.