TicketNetwork experienced a critical incident on December 8, 2025 affecting Broker Software, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Broker Software
Update timeline
- investigating Dec 08, 2025, 03:36 PM UTC
We are currently investigating downtime regarding POSNext is not loading.
- monitoring Dec 08, 2025, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 08, 2025, 04:06 PM UTC
This incident has been resolved