TicketNetwork experienced a major incident on August 6, 2026 affecting Data Platform / Reporting, lasting 17h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Data Platform / Reporting
Update timeline
- investigating Aug 06, 2026, 08:07 PM UTC
We are currently investigating an issue related to reporting in POSNext. Until this incident is resolved, reporting will be stale. We are actively working toward a solution.
- monitoring Aug 07, 2026, 12:06 PM UTC
Thank you for your patience. We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.
- resolved Aug 07, 2026, 01:47 PM UTC
This incident has been resolved.