Incident affecting Mobile data in Sweden
Affected: SwedenBelgium (Mobile Services)
Telavox Outage History
Telavox is up right nowTelavox had 8 outages in the last 2 years totaling 14h 19m of downtime — averaging 0.3 incidents per month.
There were 8 Telavox outages since April 30, 2026 totaling 14h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.
Incident affecting Mobile Provisioning Services in Sweden
Affected: SwedenBelgium (Mobile Provisioning)
Timeline · 15 updates
Incident affecting Deskphone/Terminal Services
Affected: SwedenDenmarkNorwayFinlandUnited KingdomBelgiumFranceSpainNetherlandsNetherlands (Desk Phones)
Timeline · 5 updates
Incident affecting Telavox Desktop, Mobile App, and Web Application
Affected: SwedenDenmarkNorwayFinlandUnited KingdomBelgiumFranceSpainNetherlandsNetherlands (Softphone & Applications)Netherlands (Admin Portal)Netherlands (PBX Services)
Timeline · 5 updates
Incident affecting Mobile Telephony in Sweden
Affected: SwedenBelgium (Mobile Telephony)
Timeline · 9 updates
Incident affecting call transfers in Telavox Desktop, Mobile App, and Web Application
Affected: SwedenDenmarkNorwayFinlandUnited KingdomBelgiumFranceSpainNetherlandsNetherlands (Softphone & Applications)
Timeline · 2 updates
- investigating May 04, 2026, 11:55 AM UTC
There is currently technical difficulties with call transfers affecting queue calls across our applications. Our engineering team is investigating the root cause and working toward a resolution. We will provide updates as soon as more information is available.
- identified May 04, 2026, 12:19 PM UTC
The root cause has been identified and our engineering team is currently deploying a fix. We are monitoring the results closely and we will provide another update as soon as service is fully restored.
Incident affecting Mobile Provisioning Services in Denmark
Affected: DenmarkBelgium (Mobile Provisioning)
Timeline · 3 updates
- investigating Apr 30, 2026, 06:45 AM UTC
We are currently experiencing a disruption affecting one of our Danish mobile provisioning services. As a result, customers may encounter issues when activating or making changes to Danish mobile subscriptions. Our incident response team is actively collaborating with our Danish mobile network vendor to resolve the issue as quickly as possible.
- investigating Apr 30, 2026, 07:58 AM UTC
Our Danish mobile network vendor is actively working toward a resolution. At this time, no estimated time to resolution (ETR) is available. We remain in close contact with the vendor and will continue to share updates as soon as new information becomes available.
- monitoring Apr 30, 2026, 08:53 AM UTC
We are receiving reports that service is beginning to stabilize for users. However, our vendor has not yet confirmed a final resolution. Work continues on their end and you may still experience intermittent connectivity or performance issues. We will provide a update once the vendor confirms the service is fully restored.
Intermittent failures to services
Affected: SwedenDenmarkNorwayFinlandBelgiumBelgium (Mobile Telephony)FranceSpainNetherlandsNetherlands (Fixed Telephony)Netherlands (Softphone & Applications)
Timeline · 1 update
- investigating Apr 30, 2026, 12:06 AM UTC
We are currently investigating a network issue that is causing intermittent failures to some of our services, including voice services. Our engineering teams is working to identify the full scope of the incident. We will provide further updates as more information becomes available.