Incident affecting Deskphone/Terminal Services

Update timeline

1. investigating Jun 03, 2026, 08:34 AM UTC

   We are currently experiencing a disruption in our deskphone and terminal services. This may affect terminals not registering. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. 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2. investigating Jun 03, 2026, 08:34 AM UTC

   We are currently experiencing a disruption in our deskphone and terminal services. This may affect terminals not registering. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.

3. monitoring Jun 03, 2026, 08:43 AM UTC

   Following our previous update, we have implemented a fix and are now seeing significant improvements. Terminal and deskphone services are beginning to recover, and devices are successfully re-registering. June 3, 2026 10:34 CEST

4. monitoring Jun 03, 2026, 08:43 AM UTC

   Following our previous update, we have implemented a fix and are now seeing significant improvements. Terminal and deskphone services are beginning to recover, and devices are successfully re-registering.

5. resolved Jun 03, 2026, 08:51 AM UTC

   The disruption affecting our deskphone and terminal services has been fully resolved. Systems have been stable and functioning normally since 10:38 CEST. All terminals should now be successfully registered. If you are still experiencing any lingering issues with your specific device, please perform a quick reboot or contact our support June 3, 2026 10:43 CEST