Teaching Strategies incident

Platform Issue - SmartTeach

Minor Resolved View vendor source →

Teaching Strategies experienced a minor incident on August 25, 2025 affecting Library Area and Teach Area and 1 more component, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 05:09 PM UTC
Resolved
Aug 25, 2025, 07:44 PM UTC
Duration
2h 35m
Detected by Pingoru
Aug 25, 2025, 05:09 PM UTC

Affected components

Library AreaTeach AreaAssess AreaDevelop AreaQuorumThe HubReport AreaFamily AreaAdministration Area

Update timeline

  1. identified Aug 25, 2025, 05:09 PM UTC

    Some users are experiencing issues logging in, we have identified the issue and are working on resolution. We expect these to be issues to be resolved shortly.

  2. resolved Aug 25, 2025, 07:44 PM UTC

    All issues should now be resolved.