Teaching Strategies incident

Platform Performance Issue - Assess, SmartTeach Mobile

Minor Resolved View vendor source →

Teaching Strategies experienced a minor incident on December 11, 2025 affecting SmartTeach Mobile and Finch Mobile and 1 more component, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 10:55 PM UTC
Resolved
Dec 12, 2025, 02:05 AM UTC
Duration
3h 9m
Detected by Pingoru
Dec 11, 2025, 10:55 PM UTC

Affected components

SmartTeach MobileFinch MobileAssess Area

Update timeline

  1. investigating Dec 11, 2025, 10:55 PM UTC

    SmartTeach is experiencing delays in updating changes to child records. Changes will be delays in reflecting in other areas such as Assess, Finch, and Reports, but are not lost. Please know that all your data changes will be made. We expect all processing to be updated by 8pm ET.

  2. resolved Dec 12, 2025, 02:05 AM UTC

    This incident has been resolved.