Teaching Strategies incident
Platform Performance Issue - Assess, SmartTeach Mobile
Resolved after 3 hours 9 minutes, affecting SmartTeach Mobile and Finch Mobile and 1 more, on December 11, 2025.
SmartTeach is experiencing delays in updating changes to child records. Changes will be delays in reflecting in other areas such as Assess, Finch, and Reports, but are not lost. Please know that all your data changes will be made. We expect all processing to be updated by 8pm ET.
Affected components
Update timeline
- investigating Dec 11, 2025, 10:55 PM UTC
SmartTeach is experiencing delays in updating changes to child records. Changes will be delays in reflecting in other areas such as Assess, Finch, and Reports, but are not lost. Please know that all your data changes will be made. We expect all processing to be updated by 8pm ET.
- resolved Dec 12, 2025, 02:05 AM UTC
This incident has been resolved.
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