Teaching Strategies incident

ReadyRosie Admin Dashboard access and current-year data

Resolved after 3 days 2 hours, affecting ReadyRosie, on August 11, 2026.

investigating Aug 11, 2026, 02:34 PM UTC

We are continuing to investigate this issue.

Started
Aug 11, 2026, 02:34 PM UTC
Resolved
Aug 14, 2026, 04:54 PM UTC
Duration
3d 2h
Detected by Pingoru
Aug 11, 2026, 02:34 PM UTC

Affected components

ReadyRosie

Update timeline

  1. investigating Aug 11, 2026, 02:34 PM UTC

    We are investigating an issue affecting the ReadyRosie Admin Dashboard following the 2026–27 school-year rollover. Some customers may be unable to load the Admin Dashboard. Customers who can access it may see incomplete or inaccurate current school-year information, including reporting metrics. To protect data integrity while we restore service, school-year updates are temporarily unavailable. We expect to resolve this issue by the end of the week and will provide updates as progress continues.

  2. investigating Aug 11, 2026, 02:34 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 14, 2026, 04:54 PM UTC

    This incident has been resolved.

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