Teaching Strategies incident
Platform Status - SmartTeach and Finch Mobile
Minor Vendor's status page →
Resolved after 44 minutes, affecting SmartTeach Mobile and Finch Mobile, on November 14, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
SmartTeach MobileFinch Mobile
Update timeline
- investigating Nov 14, 2025, 07:18 PM UTC
A subset of SSO users on the SmartTeach and Finch mobile apps are experiencing login issues. We are investigating and will provide updates as they become available. The web versions of these applications remain available and are not impacted.
- monitoring Nov 14, 2025, 07:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2025, 08:02 PM UTC
This incident has been resolved.
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