Teaching Strategies incident

Platform Status - SmartTeach

Minor Resolved View vendor source →

Teaching Strategies experienced a minor incident on September 12, 2025 affecting Administration Area, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 08:36 PM UTC
Resolved
Sep 12, 2025, 08:59 PM UTC
Duration
23m
Detected by Pingoru
Sep 12, 2025, 08:36 PM UTC

Affected components

Administration Area

Update timeline

  1. identified Sep 12, 2025, 08:36 PM UTC

    In the Manage "New Experience" when you select a User, Class Group, or Child from the list, you will get an error. We have identified the issue and are working on a resolution.

  2. resolved Sep 12, 2025, 08:59 PM UTC

    This incident has been resolved.