Tango Card incident

Tango Portal - Left-hand navigation menu

Notice Resolved View vendor source →

Tango Card experienced a notice incident on September 8, 2025 affecting Rewards Genius - Production, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 03:52 PM UTC
Resolved
Sep 11, 2025, 03:46 PM UTC
Duration
2d 23h
Detected by Pingoru
Sep 08, 2025, 03:52 PM UTC

Affected components

Rewards Genius - Production

Update timeline

  1. identified Sep 08, 2025, 03:52 PM UTC

    We are experiencing an issue with the Tango Portal left-hand navigation menu not displaying for all users. A fix will soon be released.

  2. monitoring Sep 08, 2025, 04:17 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Sep 11, 2025, 03:46 PM UTC

    This incident has been resolved.