Tango Card incident

Order history and account transactions may be missing some data

Minor Resolved View vendor source →

Tango Card experienced a minor incident on August 31, 2026 affecting RaaS API v2 - Production and Rewards Genius - Production, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 09:29 PM UTC
Resolved
Aug 31, 2026, 11:25 PM UTC
Duration
1h 55m
Detected by Pingoru
Aug 31, 2026, 09:29 PM UTC

Affected components

RaaS API v2 - ProductionRewards Genius - Production

Update timeline

  1. investigating Aug 31, 2026, 09:29 PM UTC

    We are currently investigating the issue.

  2. identified Aug 31, 2026, 09:40 PM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Aug 31, 2026, 10:02 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Aug 31, 2026, 11:25 PM UTC

    This incident has been resolved.