Tango Card incident

Some customers are experiencing issues logging into Tango Portal Production, this is intermittent issue

Major Resolved View vendor source →

Tango Card experienced a major incident on August 18, 2026 affecting Tango Portal, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 04:47 PM UTC
Resolved
Aug 20, 2026, 04:21 PM UTC
Duration
1d 23h
Detected by Pingoru
Aug 18, 2026, 04:47 PM UTC

Affected components

Tango Portal

Update timeline

  1. investigating Aug 18, 2026, 04:47 PM UTC

    We are actively investigating this issue.

  2. investigating Aug 18, 2026, 04:50 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 18, 2026, 04:54 PM UTC

    We are investigating this actively. This could also impact order placement.

  4. monitoring Aug 18, 2026, 04:57 PM UTC

    The system is stabilizing now. Our engineering is continuing to monitor this actively.

  5. monitoring Aug 20, 2026, 04:21 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Aug 20, 2026, 04:21 PM UTC

    This incident is resolved now.