Resolved after 4 hours 47 minutes, affecting Reward Link - Production, on August 3, 2026.
We are monitoring for any more failures.
Affected components
Reward Link - Production
Update timeline
- investigating Aug 03, 2026, 07:12 PM UTC
We are currently investigating this issue.
- identified Aug 03, 2026, 07:33 PM UTC
The issue appears to have been a temporary glitch, redemptions are processing successfully now.
- monitoring Aug 03, 2026, 07:33 PM UTC
We are monitoring for any more failures.
- resolved Aug 04, 2026, 03:05 PM UTC
This incident has been resolved
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