Tango Card incident

Some Disbursement Link redemptions are failing

Minor Resolved View vendor source →

Tango Card experienced a minor incident on August 3, 2026 affecting Reward Link - Production, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 07:12 PM UTC
Resolved
Aug 04, 2026, 12:00 AM UTC
Duration
4h 47m
Detected by Pingoru
Aug 03, 2026, 07:12 PM UTC

Affected components

Reward Link - Production

Update timeline

  1. investigating Aug 03, 2026, 07:12 PM UTC

    We are currently investigating this issue.

  2. identified Aug 03, 2026, 07:33 PM UTC

    The issue appears to have been a temporary glitch, redemptions are processing successfully now.

  3. monitoring Aug 03, 2026, 07:33 PM UTC

    We are monitoring for any more failures.

  4. resolved Aug 04, 2026, 03:05 PM UTC

    This incident has been resolved