Tango Card experienced a major incident on August 12, 2026 affecting Reward Link - Production, lasting 6d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Reward Link - Production
Update timeline
- investigating Aug 12, 2026, 06:15 AM UTC
We are aware of an issue preventing recipients from redeeming value through disbursement links. The disruption is the result of an outage affecting one of our suppliers. We understand the inconvenience this may cause and are actively engaged with the supplier to restore normal redemption functionality. Additional updates will be provided as we learn more.
- resolved Aug 18, 2026, 01:58 PM UTC
This incident has been resolved.