Tango Card incident

Tango Orders are failing

Notice Resolved View vendor source →

Tango Card experienced a notice incident on September 18, 2026 affecting RaaS API v2 - Production and Tango Portal and 1 more component, lasting 5h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 03:59 PM UTC
Resolved
Sep 18, 2026, 09:48 PM UTC
Duration
5h 48m
Detected by Pingoru
Sep 18, 2026, 03:59 PM UTC

Affected components

RaaS API v2 - ProductionTango PortalReward Link - Production

Update timeline

  1. investigating Sep 18, 2026, 03:59 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 18, 2026, 04:26 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 18, 2026, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 18, 2026, 09:48 PM UTC

    This incident has been resolved.