Tango Card incident

Intermittent issues with sending Physical Reward Link Redemptions

Minor Resolved View vendor source →

Tango Card experienced a minor incident on May 8, 2026 affecting Reward Link - Production, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 09:28 PM UTC
Resolved
May 08, 2026, 09:45 PM UTC
Duration
16m
Detected by Pingoru
May 08, 2026, 09:28 PM UTC

Affected components

Reward Link - Production

Update timeline

  1. investigating May 08, 2026, 09:28 PM UTC

    Customers are reporting intermittent issues with placing Reward Link redemptions for physical rewards. Technical teams are investigating.

  2. resolved May 08, 2026, 09:45 PM UTC

    This issue has been investigated and resolved. Services are restored.