Tango Card incident

RaaS API orders returning 503 error

Notice Resolved View vendor source →

Tango Card experienced a notice incident on September 24, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 04:37 PM UTC
Resolved
Sep 24, 2025, 09:00 AM UTC
Duration
—
Detected by Pingoru
Sep 24, 2025, 04:37 PM UTC

Update timeline

  1. resolved Sep 24, 2025, 04:37 PM UTC

    From 2:00 AM to 5:00 AM PDT today, some orders via the RaaS API returned a 503 "Service unavailable" error due to a supplier outage. The issue has been resolved. Customers who received this error can retry their orders.