Swan experienced a minor incident on April 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 27, 2026, 11:15 AM UTC
Type: Incident Duration: 3 hours and 48 minutes Affected Components: Verification of Payee Apr 27, 15:02:46 GMT+0 - Resolved - This incident has been resolved. Apr 27, 11:15:00 GMT+0 - Investigating - As of 13h15, we are experiencing an issue with verification of payee. Users may encounter disruptions in the service. We will update by 14h30 with more information. Apr 27, 12:32:48 GMT+0 - Identified - This issue is related to an outage at an upstream provider. We are monitoring their status and will provide an update by 15h30. Apr 27, 12:36:45 GMT+0 - Monitoring - This issue appears to be resolved and we are monitoring the result.