Swan experienced a minor incident on May 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 16, 2026, 11:00 PM UTC
Type: Maintenance Duration: 2 hours Affected Components: Virtual & Physical Card Management May 16, 23:00:00 GMT+0 - Identified - From **1h00** to **3h00** CET on 17 May, we will be performing regularly scheduled maintenance on our SmartPIN services. The "Choose PIN" and "View PIN" components will be unavailable during this window. May 16, 23:00:01 GMT+0 - Identified - Maintenance is now in progress May 17, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully