Squarespace Outage History

Squarespace is up right now

Pingoru has recorded 50 incidents for Squarespace: 34 in the last 12 months and 7 in the last 90 days.

Source: status.squarespace.com

50incidents recorded
34last 12 months
7last 90 days
5 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Squarespace in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026610 of 720 (1%)
May 202621 of 744 (0%)
June 202611 of 720 (0%)
July 202612 of 744 (0%)
August 2026320 of 744 (3%)
September 2026396 of 720 (13%)
October 202610 of 744 (0%)
November 202600 of 111 (0%)

Incidents, newest first

Notice October 20, 2026 Acuity Scheduling / Service temporarily unavailable 12h 19m

Started Oct 20, 2026, 02:36 PM UTC· resolved Oct 21, 2026, 02:55 AM UTC

  1. resolved Oct 21, 2026, 02:30 AM UTC

    Acuity Scheduling service was temporarily unavailable from 10:36-10:55pm US Eastern time.

Read the full incident report →

Major September 28, 2026 Squarespace loading and editing Issues 48m Site Editing, Commerce, Email Campaigns

Started Sep 28, 2026, 01:17 PM UTC· resolved Sep 28, 2026, 02:06 PM UTC

  1. identified Sep 28, 2026, 01:17 PM UTC

    We are currently investigating issues across Squarespace, specifically regarding access to the Email Campaigns panel as well as applying and accessing certain premium features.

  2. identified Sep 28, 2026, 01:35 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 28, 2026, 01:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 28, 2026, 02:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 18, 2026 Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update 3d 22h Acuity Scheduling

Started Sep 18, 2026, 08:35 PM UTC· resolved Sep 22, 2026, 07:25 PM UTC

  1. investigating Sep 18, 2026, 08:35 PM UTC

    Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.

  2. investigating Sep 18, 2026, 08:46 PM UTC

    We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.

  3. identified Sep 20, 2026, 04:57 PM UTC

    The issue has been identified and we are working on a fix.

  4. identified Sep 21, 2026, 07:25 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Sep 22, 2026, 07:25 PM UTC

    Access to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.

Read the full incident report →

Major September 8, 2026 Acuity Scheduling / Client Scheduling Page showing "SORRY" error –

Started Sep 08, 2026, 03:28 PM UTC· resolved Sep 08, 2026, 03:28 PM UTC

  1. resolved Sep 08, 2026, 03:28 PM UTC

    Some customers are seeing a "SORRY" page when accessing their Client Scheduling Page.

Read the full incident report →

Minor August 20, 2026 Acuity Scheduling - Unable to Connect to Meta 17h 43m Acuity Scheduling

Started Aug 20, 2026, 08:12 PM UTC· resolved Aug 21, 2026, 01:56 PM UTC

  1. identified Aug 20, 2026, 08:12 PM UTC

    We are currently experiencing a service disruption with the integration to Meta Services. Our Engineering team has identified the issue and is working with Meta to resolve it. We will provide an update as soon as possible.

  2. identified Aug 20, 2026, 11:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 21, 2026, 01:56 PM UTC

    After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.

Read the full incident report →

Minor August 20, 2026 Acuity Scheduling / Delayed Google calendar sync 2h 3m Acuity Scheduling

Started Aug 20, 2026, 12:26 PM UTC· resolved Aug 20, 2026, 02:30 PM UTC

  1. investigating Aug 20, 2026, 12:26 PM UTC

    We are currently investigating an issue causing Google calendar syncing to be delayed. This may also delay the creation of Google Meet links for appointments.

  2. resolved Aug 20, 2026, 02:30 PM UTC

    The issue has been resolved.

Read the full incident report →

Critical August 12, 2026 Acuity Scheduling Service Disruption 16m Acuity Scheduling

Started Aug 12, 2026, 10:55 PM UTC· resolved Aug 12, 2026, 11:12 PM UTC

  1. identified Aug 12, 2026, 10:55 PM UTC

    We are currently experiencing a service disruption. Our Engineering team has identified the issue and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. resolved Aug 12, 2026, 11:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 29, 2026 Connectivity Issues 1h 27m Site Loading, Site Editing, Acuity Scheduling, Accounts & Billing

Started Jul 29, 2026, 06:20 PM UTC· resolved Jul 29, 2026, 07:47 PM UTC

  1. investigating Jul 29, 2026, 06:20 PM UTC

    We are currently investigating connectivity issues with Squarespace sites and account dashboards.

  2. investigating Jul 29, 2026, 06:43 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 29, 2026, 07:02 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jul 29, 2026, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 4, 2026 Acuity Scheduling Elevated Errors 31m Accounts & Billing

Started Jun 04, 2026, 06:58 PM UTC· resolved Jun 04, 2026, 07:30 PM UTC

  1. investigating Jun 04, 2026, 06:58 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. investigating Jun 04, 2026, 07:17 PM UTC

    We're investigating issues with Acuity Scheduling elevated errors.

  3. identified Jun 04, 2026, 07:19 PM UTC

    We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.

  4. monitoring Jun 04, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring results.

  5. resolved Jun 04, 2026, 07:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 20, 2026 Connectivity Issues 29m Site Loading, Site Editing

Started May 20, 2026, 05:45 PM UTC· resolved May 20, 2026, 06:15 PM UTC

  1. investigating May 20, 2026, 05:45 PM UTC

    We are currently investigating connectivity issues and 503 errors for Squarespace sites.

  2. monitoring May 20, 2026, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 06:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 19, 2026 Acuity Scheduling Service Disruption 29m Acuity Scheduling

Started May 19, 2026, 05:06 PM UTC· resolved May 19, 2026, 05:35 PM UTC

  1. investigating May 19, 2026, 05:06 PM UTC

    We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. identified May 19, 2026, 05:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 19, 2026, 05:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 28, 2026 Unable to create new sites and purchase or modify non-website subscriptions 1h 30m Site Editing

Started Apr 28, 2026, 10:17 AM UTC· resolved Apr 28, 2026, 11:48 AM UTC

  1. investigating Apr 28, 2026, 10:17 AM UTC

    This might include: - Not being able to create a new website using template store / blank template. - Not being able to register a new domain name. - Not being able to purchase or modify subscriptions.

  2. identified Apr 28, 2026, 11:31 AM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Apr 28, 2026, 11:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2026, 11:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 27, 2026 Website subscriptions are not activated 35m Site Loading, Accounts & Billing

Started Apr 27, 2026, 05:12 PM UTC· resolved Apr 27, 2026, 05:48 PM UTC

  1. investigating Apr 27, 2026, 05:12 PM UTC

    We are currently investigating an issue with website subscriptions not being activated.

  2. investigating Apr 27, 2026, 05:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 27, 2026, 05:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 05:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026 Site Loading and Editing Issues 6h 10m Site Loading, Site Editing

Started Apr 27, 2026, 04:09 PM UTC· resolved Apr 27, 2026, 10:20 PM UTC

  1. investigating Apr 27, 2026, 04:09 PM UTC

    We are currently investigating issues with editing and loading sites.

  2. investigating Apr 27, 2026, 04:25 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 27, 2026, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 27, 2026, 04:56 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Apr 27, 2026, 05:18 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Apr 27, 2026, 05:46 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Apr 27, 2026, 06:16 PM UTC

    We are continuing to monitor for any further issues.

  8. identified Apr 27, 2026, 06:26 PM UTC

    The issue has been identified and a fix is being implemented.

  9. identified Apr 27, 2026, 07:00 PM UTC

    We are continuing to work on a fix for this issue.

  10. identified Apr 27, 2026, 07:33 PM UTC

    We are continuing to work on a fix for this issue.

  11. identified Apr 27, 2026, 08:30 PM UTC

    We are continuing to work on a fix for this issue.

  12. identified Apr 27, 2026, 09:01 PM UTC

    We are continuing to work on a fix for this issue.

  13. identified Apr 27, 2026, 10:01 PM UTC

    We are continuing to work on a fix for this issue.

  14. resolved Apr 27, 2026, 10:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 21, 2026 New Payment Methods Cannot Be Saved 1h 20m Accounts & Billing

Started Apr 21, 2026, 05:21 PM UTC· resolved Apr 21, 2026, 06:41 PM UTC

  1. investigating Apr 21, 2026, 05:21 PM UTC

    We’re investigating issues with new payment details being saved.

  2. investigating Apr 21, 2026, 05:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 21, 2026, 06:13 PM UTC

    Issue has been mitigated and we are monitoring the fix.

  4. resolved Apr 21, 2026, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026 Customers will see delays with domain transfers. 1h 20m Domains

Started Apr 09, 2026, 10:02 AM UTC· resolved Apr 09, 2026, 11:22 AM UTC

  1. investigating Apr 09, 2026, 10:02 AM UTC

    We are investigating an issue with the domain transfer page. Customers might not be able to initiate a domain transfer.

  2. investigating Apr 09, 2026, 10:04 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 09, 2026, 10:29 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 09, 2026, 11:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 09, 2026, 11:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 2, 2026 Connectivity issues 18m Site Loading, Site Editing, Commerce, Domains and 1 more

Started Apr 02, 2026, 07:11 PM UTC· resolved Apr 02, 2026, 07:29 PM UTC

  1. investigating Apr 02, 2026, 07:11 PM UTC

    We're investigating issues with loading sites.

  2. identified Apr 02, 2026, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 02, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 02, 2026, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2026 Connectivity issues 55m

Started Mar 31, 2026, 09:06 PM UTC· resolved Mar 31, 2026, 10:01 PM UTC

  1. investigating Mar 31, 2026, 09:06 PM UTC

    We're investigating errors while connecting to some Squarespace sites.

  2. investigating Mar 31, 2026, 09:26 PM UTC

    We're investigating errors while connecting to some Squarespace sites.

  3. monitoring Mar 31, 2026, 09:44 PM UTC

    We're investigating errors while connecting to some Squarespace sites.

  4. monitoring Mar 31, 2026, 09:45 PM UTC

    We're investigating errors while connecting to some Squarespace sites.

  5. monitoring Mar 31, 2026, 09:49 PM UTC

    Issue has been mitigated as of 5:36pm EDT. We are continuing to monitor for any further issues.

  6. resolved Mar 31, 2026, 10:01 PM UTC

    This incident has been resolved.

  7. postmortem Apr 07, 2026, 05:41 PM UTC

    On Tuesday, March 31st, 2026, many Squarespace websites experienced unavailability for an aggregate of 53 minutes, between 4:43 PM and 5:36 PM EDT. During this incident, we failed to serve approximately 28% of customer requests. Site visitors saw slow loads or “Service Unavailable” errors impacting site loading, login, site editing, Campaigns, Domains, and our Commerce platform. At 4:43 PM EDT we performed a network configuration change in one of our points of presence \(PoP\). This change impacted critical networking equipment within that region. Our teams were notified immediately via automated alerts, internal reports, and additional customer reports. At 4:48 PM EDT our system automatically routed traffic off of this PoP. This action should have contained the impact. However, another region was already offline due to planned maintenance. As a result, the majority of our traffic was ultimately routed to a single PoP. In aggregate, this increased load overwhelmed our website lookup infrastructure in this region, severely impacting visitor requests. At 5:08 PM EDT, our teams resolved the original network configuration issue. We continued to see customer impact, so at 5:20 PM EDT we cleared the website lookup cache in the active region. This exacerbated the issue due to an additional misconfiguration within the lookup infrastructure. At 5:35 PM EDT we successfully routed traffic back onto the original PoP, which had fully recovered. By 5:36 PM EDT our systems were serving all customer requests normally. We deeply apologize for this incident. Ensuring Squarespace sites remain up and available is of the utmost importance to us. Our team has prioritized improvements to the mitigation of similar issues and scaling our edge capacity as necessary. Thank you for your patience.

Read the full incident report →

Minor March 31, 2026 Acuity Scheduling - Clients of businesses may not be able to update card... 56m

Started Mar 31, 2026, 05:40 PM UTC· resolved Mar 31, 2026, 06:37 PM UTC

  1. investigating Mar 31, 2026, 05:40 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

  2. identified Mar 31, 2026, 06:00 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

  3. identified Mar 31, 2026, 06:26 PM UTC

    We are currently experiencing a service disruption. Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected. We will provide an update as soon as possible.

  4. resolved Mar 31, 2026, 06:37 PM UTC

    Acuity Scheduling is now fully operational.

Read the full incident report →

Major March 18, 2026 Site Loading Issues 1h 18m Site Loading

Started Mar 18, 2026, 03:38 PM UTC· resolved Mar 18, 2026, 04:56 PM UTC

  1. investigating Mar 18, 2026, 03:38 PM UTC

    We are currently investigating issues with sites not loading properly due to errors and delays.

  2. investigating Mar 18, 2026, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 18, 2026, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 18, 2026, 04:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026 Issues with Domain Registration & Billing 2h 21m Domains, Accounts & Billing

Started Mar 10, 2026, 01:35 PM UTC· resolved Mar 10, 2026, 03:57 PM UTC

  1. investigating Mar 10, 2026, 01:35 PM UTC

    We are currently investigating an issue where domain registrations are not being completed and remain in pending status.

  2. investigating Mar 10, 2026, 02:00 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 10, 2026, 02:28 PM UTC

    We are also investigating an issue with billing subscriptions along with domain registrations.

  4. investigating Mar 10, 2026, 02:53 PM UTC

    We are continuing to investigate this issue. Thank you for your patience.

  5. monitoring Mar 10, 2026, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 10, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 6, 2026 Customers will see errors with domain transfers 43m Domains

Started Mar 06, 2026, 12:48 PM UTC· resolved Mar 06, 2026, 01:31 PM UTC

  1. investigating Mar 06, 2026, 12:48 PM UTC

    We are investigating domain transfers issues. Customers might not be able to review and manage domains that are pending transfer to Squarespace.

  2. monitoring Mar 06, 2026, 12:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 1, 2026 Connectivity Issues 2h 9m Site Loading

Started Mar 01, 2026, 09:03 AM UTC· resolved Mar 01, 2026, 11:13 AM UTC

  1. investigating Mar 01, 2026, 09:03 AM UTC

    We're investigating issues with sites loading.

  2. investigating Mar 01, 2026, 09:25 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 01, 2026, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 01, 2026, 11:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 11, 2026 Customers unable to create new trial sites 1h 41m Site Loading

Started Feb 11, 2026, 08:18 PM UTC· resolved Feb 11, 2026, 10:00 PM UTC

  1. investigating Feb 11, 2026, 08:18 PM UTC

    We're investigating issues with new trial creation.

  2. monitoring Feb 11, 2026, 08:39 PM UTC

    We're continuing to monitor this issue.

  3. resolved Feb 11, 2026, 10:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 11, 2026 Acuity Scheduling / Webhook delivery delay 1h 49m

Started Feb 11, 2026, 02:08 PM UTC· resolved Feb 11, 2026, 03:57 PM UTC

  1. investigating Feb 11, 2026, 02:08 PM UTC

    We are currently investigating a delay in webhook delivery.

  2. identified Feb 11, 2026, 02:44 PM UTC

    We have identified the cause of the webhook delivery delay, and are working toward a solution.

  3. resolved Feb 11, 2026, 03:57 PM UTC

    The issue with delayed webhook delivery has been resolved.

Read the full incident report →