Squarespace Outage History

Squarespace is up right now

Squarespace had 45 outages in the last 2 years totaling 39h 9m of downtime — averaging 1.8 incidents per month.

There were 45 Squarespace outages since July 9, 2025 totaling 39h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.squarespace.com

Critical June 4, 2026

Acuity Scheduling Elevated Errors

Detected by Pingoru
Jun 04, 2026, 06:58 PM UTC
Resolved
Jun 04, 2026, 07:30 PM UTC
Duration
31m
Affected: Acuity SchedulingAccounts & Billing
Timeline · 5 updates
  1. investigating Jun 04, 2026, 06:58 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. investigating Jun 04, 2026, 07:17 PM UTC

    We're investigating issues with Acuity Scheduling elevated errors.

  3. identified Jun 04, 2026, 07:19 PM UTC

    We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.

  4. monitoring Jun 04, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring results.

  5. resolved Jun 04, 2026, 07:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 20, 2026

Connectivity Issues

Detected by Pingoru
May 20, 2026, 05:45 PM UTC
Resolved
May 20, 2026, 06:15 PM UTC
Duration
29m
Affected: Site LoadingSite Editing
Timeline · 3 updates
  1. investigating May 20, 2026, 05:45 PM UTC

    We are currently investigating connectivity issues and 503 errors for Squarespace sites.

  2. monitoring May 20, 2026, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 06:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 19, 2026

Acuity Scheduling Service Disruption

Detected by Pingoru
May 19, 2026, 05:06 PM UTC
Resolved
May 19, 2026, 05:35 PM UTC
Duration
29m
Affected: Acuity Scheduling
Timeline · 3 updates
  1. investigating May 19, 2026, 05:06 PM UTC

    We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. identified May 19, 2026, 05:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 19, 2026, 05:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 28, 2026

Unable to create new sites and purchase or modify non-website subscriptions

Detected by Pingoru
Apr 28, 2026, 10:17 AM UTC
Resolved
Apr 28, 2026, 11:48 AM UTC
Duration
1h 30m
Affected: Site Editing
Timeline · 4 updates
  1. investigating Apr 28, 2026, 10:17 AM UTC

    We're investigating issues with creating new Squarespace sites.

  2. identified Apr 28, 2026, 11:31 AM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Apr 28, 2026, 11:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2026, 11:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 27, 2026

Website subscriptions are not activated

Detected by Pingoru
Apr 27, 2026, 05:12 PM UTC
Resolved
Apr 27, 2026, 05:48 PM UTC
Duration
35m
Affected: Site LoadingAccounts & Billing
Timeline · 4 updates
  1. investigating Apr 27, 2026, 05:12 PM UTC

    We are currently investigating an issue with website subscriptions not being activated.

  2. investigating Apr 27, 2026, 05:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 27, 2026, 05:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 05:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 21, 2026

New Payment Methods Cannot Be Saved

Detected by Pingoru
Apr 21, 2026, 05:21 PM UTC
Resolved
Apr 21, 2026, 06:41 PM UTC
Duration
1h 20m
Affected: Accounts & Billing
Timeline · 4 updates
  1. investigating Apr 21, 2026, 05:21 PM UTC

    We’re investigating issues with new payment details being saved.

  2. investigating Apr 21, 2026, 05:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 21, 2026, 06:13 PM UTC

    Issue has been mitigated and we are monitoring the fix.

  4. resolved Apr 21, 2026, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Customers will see delays with domain transfers.

Detected by Pingoru
Apr 09, 2026, 10:02 AM UTC
Resolved
Apr 09, 2026, 11:22 AM UTC
Duration
1h 20m
Affected: Domains
Timeline · 5 updates
  1. investigating Apr 09, 2026, 10:02 AM UTC

    We are investigating an issue with the domain transfer page. Customers might not be able to initiate a domain transfer.

  2. investigating Apr 09, 2026, 10:04 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 09, 2026, 10:29 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 09, 2026, 11:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 09, 2026, 11:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 2, 2026

Connectivity issues

Detected by Pingoru
Apr 02, 2026, 07:11 PM UTC
Resolved
Apr 02, 2026, 07:29 PM UTC
Duration
18m
Affected: Site LoadingSite EditingCommerceDomainsSquarespace Help
Timeline · 4 updates
  1. investigating Apr 02, 2026, 07:11 PM UTC

    We're investigating issues with loading sites.

  2. identified Apr 02, 2026, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 02, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 02, 2026, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

Acuity Scheduling - Clients of businesses may not be able to update card...

Detected by Pingoru
Mar 31, 2026, 05:40 PM UTC
Resolved
Mar 31, 2026, 06:37 PM UTC
Duration
56m
Timeline · 4 updates
  1. investigating Mar 31, 2026, 05:40 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

  2. identified Mar 31, 2026, 06:00 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

  3. identified Mar 31, 2026, 06:26 PM UTC

    We are currently experiencing a service disruption. Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected. We will provide an update as soon as possible.

  4. resolved Mar 31, 2026, 06:37 PM UTC

    Acuity Scheduling is now fully operational.

Read the full incident report →

Major March 18, 2026

Site Loading Issues

Detected by Pingoru
Mar 18, 2026, 03:38 PM UTC
Resolved
Mar 18, 2026, 04:56 PM UTC
Duration
1h 18m
Affected: Site Loading
Timeline · 4 updates
  1. investigating Mar 18, 2026, 03:38 PM UTC

    We are currently investigating issues with sites not loading properly due to errors and delays.

  2. investigating Mar 18, 2026, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 18, 2026, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 18, 2026, 04:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

Issues with Domain Registration & Billing

Detected by Pingoru
Mar 10, 2026, 01:35 PM UTC
Resolved
Mar 10, 2026, 03:57 PM UTC
Duration
2h 21m
Affected: DomainsAccounts & Billing
Timeline · 6 updates
  1. investigating Mar 10, 2026, 01:35 PM UTC

    We are currently investigating an issue where domain registrations are not being completed and remain in pending status.

  2. investigating Mar 10, 2026, 02:00 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 10, 2026, 02:28 PM UTC

    We are also investigating an issue with billing subscriptions along with domain registrations.

  4. investigating Mar 10, 2026, 02:53 PM UTC

    We are continuing to investigate this issue. Thank you for your patience.

  5. monitoring Mar 10, 2026, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 10, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 6, 2026

Customers will see errors with domain transfers

Detected by Pingoru
Mar 06, 2026, 12:48 PM UTC
Resolved
Mar 06, 2026, 01:31 PM UTC
Duration
43m
Affected: Domains
Timeline · 3 updates
  1. investigating Mar 06, 2026, 12:48 PM UTC

    We are investigating domain transfers issues. Customers might not be able to review and manage domains that are pending transfer to Squarespace.

  2. monitoring Mar 06, 2026, 12:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 11, 2026

Customers unable to create new trial sites

Detected by Pingoru
Feb 11, 2026, 08:18 PM UTC
Resolved
Feb 11, 2026, 10:00 PM UTC
Duration
1h 41m
Affected: Site Loading
Timeline · 3 updates
  1. investigating Feb 11, 2026, 08:18 PM UTC

    We're investigating issues with new trial creation.

  2. monitoring Feb 11, 2026, 08:39 PM UTC

    We're continuing to monitor this issue.

  3. resolved Feb 11, 2026, 10:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 11, 2026

Acuity Scheduling / Webhook delivery delay

Detected by Pingoru
Feb 11, 2026, 02:08 PM UTC
Resolved
Feb 11, 2026, 03:57 PM UTC
Duration
1h 49m
Timeline · 3 updates
  1. investigating Feb 11, 2026, 02:08 PM UTC

    We are currently investigating a delay in webhook delivery.

  2. identified Feb 11, 2026, 02:44 PM UTC

    We have identified the cause of the webhook delivery delay, and are working toward a solution.

  3. resolved Feb 11, 2026, 03:57 PM UTC

    The issue with delayed webhook delivery has been resolved.

Read the full incident report →

Major February 3, 2026

Issues with editing some Squarespace 7.0 sites

Detected by Pingoru
Feb 03, 2026, 10:32 AM UTC
Resolved
Feb 03, 2026, 01:00 PM UTC
Duration
2h 27m
Affected: Site Editing
Timeline · 3 updates
  1. identified Feb 03, 2026, 10:32 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 03, 2026, 11:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 01:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 28, 2026

Collection Page Issues

Detected by Pingoru
Jan 28, 2026, 05:51 PM UTC
Resolved
Jan 28, 2026, 06:46 PM UTC
Duration
55m
Affected: Site Editing
Timeline · 3 updates
  1. investigating Jan 28, 2026, 05:51 PM UTC

    We are currently investigating an issue with editing collection pages on Squarespace sites.

  2. monitoring Jan 28, 2026, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2026, 06:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 12, 2026

Connectivity issues - 503 errors

Detected by Pingoru
Jan 12, 2026, 11:05 AM UTC
Resolved
Jan 12, 2026, 11:27 AM UTC
Duration
22m
Affected: Site Loading
Timeline · 2 updates
  1. investigating Jan 12, 2026, 11:05 AM UTC

    We’re investigating issues connecting to Squarespace sites.

  2. resolved Jan 12, 2026, 11:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 22, 2025

Domain Registrations

Detected by Pingoru
Dec 22, 2025, 01:52 PM UTC
Resolved
Dec 22, 2025, 03:37 PM UTC
Duration
1h 45m
Affected: Domains
Timeline · 4 updates
  1. investigating Dec 22, 2025, 01:52 PM UTC

    We are currently investigating issues with registering domains on squarespace.com. This does not impact the Domains panel of sites.

  2. investigating Dec 22, 2025, 02:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 22, 2025, 03:17 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Dec 22, 2025, 03:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 16, 2025

Non-English Template Front Sites

Detected by Pingoru
Dec 16, 2025, 03:35 PM UTC
Resolved
Dec 16, 2025, 07:32 PM UTC
Duration
3h 57m
Affected: Site Loading
Timeline · 5 updates
  1. investigating Dec 16, 2025, 03:35 PM UTC

    We are currently investigating loading issues for non-English template front sites at squarespace.com.

  2. identified Dec 16, 2025, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 16, 2025, 04:54 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 16, 2025, 06:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 16, 2025, 07:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2025

Related products not loading on product detail pages

Detected by Pingoru
Dec 09, 2025, 04:01 AM UTC
Resolved
Dec 09, 2025, 05:32 AM UTC
Duration
1h 30m
Affected: Commerce
Timeline · 6 updates
  1. investigating Dec 09, 2025, 04:01 AM UTC

    We are currently investigating reports of related products not loading on product detail pages.

  2. investigating Dec 09, 2025, 04:22 AM UTC

    We are currently investigating reports of related products not loading on product detail pages.

  3. identified Dec 09, 2025, 04:35 AM UTC

    We've identified the cause and the team is working on a resolution.

  4. identified Dec 09, 2025, 04:58 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Dec 09, 2025, 05:20 AM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Dec 09, 2025, 05:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 8, 2025

3D Secure purchase attempts for subscriptions are failing

Detected by Pingoru
Dec 08, 2025, 05:02 PM UTC
Resolved
Dec 08, 2025, 06:23 PM UTC
Duration
1h 20m
Affected: Accounts & Billing
Timeline · 5 updates
  1. investigating Dec 08, 2025, 05:02 PM UTC

    We're investigating an issue related to third-party services and 3D Secure payments.

  2. investigating Dec 08, 2025, 05:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 08, 2025, 05:45 PM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 08, 2025, 06:16 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 08, 2025, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 20, 2025

Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page

Detected by Pingoru
Nov 20, 2025, 06:02 PM UTC
Resolved
Nov 20, 2025, 06:16 PM UTC
Duration
14m
Affected: Acuity Scheduling
Timeline · 3 updates
  1. investigating Nov 20, 2025, 06:02 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 20, 2025, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2025, 06:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 3, 2025

Site Loading and Editing issues - due to 503 errors

Detected by Pingoru
Nov 03, 2025, 05:22 PM UTC
Resolved
Nov 03, 2025, 06:55 PM UTC
Duration
1h 33m
Affected: Site LoadingSite Editing
Timeline · 4 updates
  1. investigating Nov 03, 2025, 05:22 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 03, 2025, 05:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 03, 2025, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 03, 2025, 06:55 PM UTC

    This incident has been resolved.

Read the full incident report →